Site Manager Cold Storage

Job Summary

APM Terminals Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let;s sail towards a brighter, more sustainable future with Maersk.

Job Purpose

The role is responsible for guiding the operations team, work in partnership with cross functional teams to create synergy to fulfilling customer SLAs, safe, compliant and efficient operations translating into desired profitability.

You will be responsible to:

• Oversee the complete warehouse operations (bonded non-bonded), including inventory flow, shift management, and infrastructure setup.
• Ensure efficient handling and temperature monitoring of sensitive products during all movements.
• Implement productivity-enhancing systems and processes.
• Manage distribution operations, stock accuracy, and order fulfillment.
• Conduct workload planning, resource allocation, and shift optimization.
• Monitor performance metrics, analyze data, and drive cost-effective improvements.
• Maintain facility safety, housekeeping, and compliance with HSSE and legal standards.
• Coordinate with customers, manage SLAs, and act as single-point contact for operations.
• Lead replenishment, cycle counts, bin audits, and emergency picking prioritization.
• Handle budgeting, Capex/Opex tracking, and asset utilization benchmarking.
• Collaborate with 3PLs, plant managers, and manpower vendors.
• Ensure adherence to SOPs, statutory regulations, and customs requirements.
• Promote safety culture and ensure zero IR/security incidents.

Key Performance Indicators (KPIs)

• Zero errors in receiving/dispatch.
• 100% SLA and KPI compliance.
• High employee engagement (EES score).
• Full customer satisfaction with no complaints.
• No deviations from agreements or statutory norms.
• Successful audits with timely action plans.
• No safety violations; strict HSSE adherence.

Qualification Experience

• Graduates in any field of study with minimum experience of 5 to 7 yrs in managing warehouse operations.

Skills

• WMS, GWP
• Inventory management
• Stock counts
• Inventory reconciliation
• Food safety
• Temperature integrity
• IT skills
• Excel skills
• Shift flexibility