Site Manager (Elevators & Escalator)

The Site Manager drives customer satisfaction and trust by delivering as planned and communicating proactively.

He/she leads the delivery project team and coordinates all the stakeholders by ensuring a correct planning, execution, quality, monitoring and handover, with the use of KONE methodologies and tools.

Finally, he/she drives profitability by ensuring contractual fulfilment and reaching financial targets."

• Accountable for project scope, cost, and schedule management, and delivering the project within
  the defined contractual requirements and KONE objectives
• Proactive management of customer communication throughout the project, understanding of
  customer needs, objectives and promoting a trustful environment.
• Manages, leads and encourages the full chain project team to meet customers expectations.
  Communicates clearly, transparently and promotes active collaboration and caring of each other to
  reach mutual success for KONE and the customer.
• Sets clear targets for the project and plans accordingly. Plans and ensures sufficient project
  resourcing and competences.
• Ensure continuous risk and upsides management of the project, with specific focus on risk
  identification, mitigation, planning, escalation if needed and recovery actions, and on the other
  hand adding value by promotion of variations selling during the whole life-cycle of the project
• Ensure integrated project planning and management with customers and KONE full chain teams.
• Responsible for successful project framework implementation meaning project gates and project
  reviews according to project complexity with special focus on project governance (i.e. steerings)
• Ensures correct projects financial planning and forecasting, cash flow management and revenue
  management.
• Responsible for actively driving Sales-to-Operations handover quality, responsible for handover to
  Customer as well as project closing activities.
• Maintains safety awareness amongst employees and subcontractors leading by own example. Is
  aware of safety customer requirements and KONE Safety workplace requirements
• Planning of the Installation and tester resources together with relevant resource manager.
• Promoting the usage of lean practices at work.