Site Reliability and Observability Engineer

Responsibilities:

• Build and maintain observability using logs, metrics, and dashboards for on-prem and cloud systems.
• Drive reliability improvements with performance analysis, capacity planning, stress tests, restore drills, failure prevention.
• Fine-tune alerts to reduce noise and improve signal quality and response speed; validate monitoring/alerts after releases and during deployments.
• Define and track reliability targets (SLA/RTO) for critical services.
• Improve incident response by maintaining operational procedures, service catalogs and clear escalation paths.
• Automate routine operational tasks e.g. health checks, remediation, validation gates.
• Perform Root Cause Analysis for reliability incidents and implement preventative actions.
• Ensure observability configuration changes are controlled and audit-evidenced.
• Uphold IT General Control and compliance standard with evidence retention, access controls, change approvals.

Requirements:

• Computer Science or related Engineering Degree (or above)
• 3 years or more working experience in SRE/DevOps duties