Site Reliability Engineer (Cloud)

SRE Engineer – Cloud Environment

Location: Santa Clara, California — On-site

Annual Base Salary: $88,000–$112,000

Languages: Professional proficiency in Mandarin Chinese and English

About the Role

We are seeking an SRE Engineer to maintain and improve the reliability, security, and performance of a US-based cloud environment. The role covers cloud infrastructure operations, Kubernetes reliability, infrastructure automation, observability, and DevSecOps.

You will take a hands-on approach to troubleshooting, lead Tier 2 incident response, and collaborate with US and China-based engineering teams. This position requires on-site work in Santa Clara and participation in an on-call rotation.

Responsibilities

• Deliver and maintain cloud infrastructure, including compute, networking, and storage.
• Maintain the stability and availability of production Kubernetes environments.
• Lead Tier 2 incident investigation and resolution, conduct root-cause analysis, and implement preventive improvements.
• Participate in an on-call rotation and respond to production incidents.
• Optimize monitoring and alerting systems, and define service-level indicators (SLIs) and service-level objectives (SLOs).
• Implement DevSecOps practices and local security policies, supporting security governance within the US environment.
• Manage infrastructure as code using Terraform.
• Develop automation using Python, Go, or Shell to reduce manual operational work.
• Maintain runbooks, troubleshooting documentation, and incident reports.
• Collaborate with engineering teams to improve reliability, scalability, and security.

Qualifications

• Three or more years of experience in SRE, DevOps, or systems operations.
• Hands-on experience with production Kubernetes and AWS or GCP.
• Proficiency in Linux administration and TCP/IP networking.
• Experience managing infrastructure with Terraform.
• Scripting or programming experience in Python, Go, or Shell.
• Experience troubleshooting production systems, handling incidents, and performing root-cause analysis.
• Strong ownership and the ability to independently investigate and resolve operational issues.
• Professional proficiency in Mandarin Chinese and English for collaboration across US and China-based teams.
• Ability to work on-site in Santa Clara and participate in an on-call rotation.
• A bachelor’s degree in Computer Science, Software Engineering, Communications, Information Security, or a related field is preferred. Equivalent professional experience will be considered.

Compensation and On-Call

The annual base salary range is $88,000–$112,000 . All on-call arrangements, including standby allowances and compensation, comply with the Fair Labor Standards Act and applicable California labor laws.