Site Reliability Engineer

Who you are

• You have extensive experience deploying, managing and troubleshooting infrastructure in AWS
• You have managed the full lifecycle of deploying a container to a production environment using self-managed kubernetes, ECS, or EKS
• When the perfect tool wasn’t available you wrote one yourself and taught others how to use it
• You understand CI/CD and have built custom tooling to deploy code to production environments
• You are able to solve problems in distributed Linux systems and are comfortable tracing requests across applications, systems and networks
• You can automate routine tasks and are proficient in at least two programming languages
• You have fantastic communication skills in both spoken and written forms to explain complex ideas to various audiences
• You thrive in an environment where collaboration and communication are paramount but are able to solve problems on your own

What the job involves

• Take an active role as co-owner of production services to ensure they are built, maintained, and operated in a reliable and scalable way
• Be part of the successful delivery of new features and services, as well as the day-to-day operations of existing services
• Collaborate with Software Engineering to identify and help drive operational improvements through metric driven collection and analysis
• Develop and maintain performance benchmarks for our applications to ensure a consistent customer experience
• Help drive operational efficiencies releasing code and monitoring performance
• Provide traditional SRE/Operational support scopes like tooling and automation, monitoring, workflow management, maintaining and improving CI/CD, etc
• Participate in our weekly on-call rotation to investigate and resolve potential system issues
• Get your hands dirty managing and scaling our various infrastructure systems
• Projects you might work on:
• Creating and maintaining application performance benchmarks so we know when our applications are not performing well
• Improving our CI/CD pipeline to reduce the time it takes from development merge to production deployment
• Continue to improve and scale our AWS and application infrastructure
• Work closely with software development to help optimize local development workflow
• Identify common issues and come up with solutions on how to reduce their impact or remove them altogether
• Help implement a scalable solution for blue/green and canary deployments

Benefits

• Excellent healthcare + dental + vision coverage. Zero Hash covers roughly 100% of employee premiums
• 33 Days Flexible PTO
• Equity ownership
• WFH setup
• Learning & Development Stipend
• Mental health and wellness program