Site Reliability Engineer

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Are you ready to be an important part of this ever-transformational journey?

At HCLTech Australia, we value the unique perspective and contributions of all individual and we actively encourage applications from Aboriginal and Torres Strait Islander people to apply for this role.

Site Reliability Engineer

require participation in a 24x7 on-call support roster as well.

we are seeking two Site Reliability Engineering (SRE) professionals based in Australia. We are considering candidates at either the Intermediate or Experienced level.

Experience in the following areas is desirable:

• Professional Experience

Minimum of 5 years of experience working as a Site Reliability Engineer.

• Methodologies:

Experience working with Agile, Lean and/or Continuous Delivery approaches.

• DevOps Standards

Knowledge on DevOps tools and standards.

• Core Passions:

Passionate about secure coding practices, Software Engineering, contact centre migration and API Based applications support.

• Cloud Infrastructure (AWS):

Strong hands-on experience with AWS Connect and related AWS services (Lambda, DynamoDB, S3, CloudWatch, IAM).

• Domain Knowledge:

Experience with contact centre technologies (IVR, ACD, CTI, call routing, workforce management).

• Infrastructure as Code (IaC):

Proficiency in Infrastructure as Code (Terraform, CloudFormation).

• CI/CD & Tooling:

Experience with CI/CD pipelines (GitHub Actions, Codefresh), JIRA, ServiceNow & Qliksense.

• Observability:

Knowledge of monitoring and alerting (observability).

• SRE Principles:

Familiarity with incident management and SRE principles (SLIs, SLOs, SLAs).

• Problem Solving:Strong troubleshooting and problem-solving skills.
• Soft Skills: Strong communication and collaboration skills.
• Adaptability: Ability to work in a fast-paced, agile environment.
• Mindset: Ownership mindset and proactive approach to reliability.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Data Privacy Notice | HCL Technologies

We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice. This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCL Tech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice”.