Experian Marketing Services (Malaysia) Sdn Bhd
Site Reliability Engineer
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Cyberjaya, Selangor, Malaysia
Work mode:
Onsite
Published on:
9 September 2026
What they need
About the role
Our Product Development team is looking for a Site Reliability Engineer to help build reliable, scalable, and high-performing products. As we transform into a product-led organization, you will play a key role in improving system reliability, operational efficiency, and cost effectiveness through automation, monitoring, and data-driven insights. You will collaborate with technical experts, contribute to our future technology strategy, and help deliver greater value to our clients.
Key responsibilities
- Delivery of high-quality infrastructure as code solutions and CI/CD pipelines
- Implementation of monitoring solutions for client-facing products and internal data pipelines, including intelligent alarming for quicker incident detection and resolution
- Track and manage infrastructure & application vulnerabilities
- Work closely with software engineers, data engineers, data scientists and product managers to ensure smooth deployment and operation of systems
- Troubleshoot issues across production and non-production environments, conduct root cause analysis, and implement preventive solutions to strengthen platform reliability
- Identify resource inefficiencies, optimize platform performance and costs, and progress, risks, and recommendations to stakeholders
- Development of and adherence to policies and procedures to ensure all work is executed to a high standard
- Report to Software Engineering Manager
About you
- 5 years+ of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or a related role
- Proven experience managing AWS workloads, particularly ECS and EKS clusters
- Strong understanding of high availability, disaster recovery, platform and performance monitoring
- Hands-on experience with DevOps and Infrastructure-as-Code tools, including Terraform and Jenkins
- 3+ years of experience using data and monitoring insights to improve AWS performance, reliability, and cost efficiency
- Ability to convey complex technical matters clearly and drive alignment across technical and product teams
- Strong mindset with the initiative to innovate, automate processes, and continuously improve platform performance
About us
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
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