Site Reliability Engineer

• As a Site Reliability Engineer at Filevine, you will improve the reliability, scalability, and
• Operational maturity of the Filevine platform. You’ll design automation that reduces toil,
• Strengthen observability, support reliable deployments at scale, and solve production challenges
• That keep Filevine running for legal teams across the country. This role is built for engineers
• Who apply software engineering principles to infrastructure problems, thrive on complex
• Technical challenges, and are energized by taking ownership of the systems they build and
• Operate — growing into deeper expertise as their platform knowledge expands
• Design, build, and maintain the monitoring, logging, distributed tracing, dashboards, and
• Alerting that give teams meaningful visibility into production health
•  Build automation, tooling, and CI/CD improvements that increase engineering efficiency,
• Reduce toil, and support reliable deployments at scale
•  Design, implement, and maintain reliable systems for building, deploying, testing, and
• Operating Filevine products — proactively identifying and resolving reliability,
• Performance, scalability, and security risks before they impact customers
•  Participate in a shared 24/7 on-call rotation, using operational insights to drive automation
• And long-term reliability improvements; continuously improve runbooks, documentation,
• And engineering standards
•  Take ownership of technical initiatives from design through implementation, develop deep
• Expertise in critical areas of the Filevine platform, and communicate clearly with technical
• And business stakeholders

Benefits

• Medical, Dental, & Vision Insurance
• Competitive & Fair Pay
• Maternity & Paternity leave
• Short & long-term disability
• Centrally located open office in Sugar House
• Company swag that will make your friends envious
• Opportunity to make an impact on Day 1- Proficiency with Python, Bash, or similar scripting languages; experience building
• Experience using AI-assisted engineering tools to improve productivity, accelerate
• Building reliable systems through continuous improvement
• CloudFormation, and familiarity with modern observability practices including monitoring,
• Engineering or reliability-focused role
• Professional experience
• Production tooling, automation, or CI/CD pipelines and deployment automation
• AWS or a comparable platform, including compute, container orchestration, networking,
• Services interact in production; demonstrated ability to troubleshoot production issues,
• 4+ years of hands-on experience in software engineering, cloud infrastructure, platform
• Working knowledge of distributed systems and how applications, infrastructure, and cloud
• Perform root cause analysis, and drive long-term reliability improvements
• IAM, object storage, and cloud-native monitoring
• Experience with Infrastructure as Code tools such as Terraform, Pulumi, or AWS
• Hands-on experience operating Kubernetes-based workloads and cloud infrastructure in
• Logging, alerting, distributed tracing, and incident response
• Troubleshooting, or automate operational tasks; curiosity, ownership, and a passion for
• Strong written and verbal communication skills; Bachelor’s degree in Computer Science,
• Engineering, DevOps, or related technical roles, including at least 2 years in a Site Reliability
• Information Systems, or a related field, equivalent industry certifications, or comparable