Apple
Site Reliability Engineer, Customer Systems
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
Job Summary
Site Reliability Engineer, Customer Systems. Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the worldJoin Apple s Information Systems and Technology (IST) organization. IST is the engine behind everything Apple does for customers and for the people who build for them. It s Apple s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IST makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scaleImagine what you could do here. Customer Systems is part of IST and drives the technology behind Apples customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCares online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.
Responsibilities
- The Customer Systems Team is looking for an experienced Site Reliability Engineer.
- In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple s customers every day.
- You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions.
- If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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