Site Reliability Engineer (SRE)

Job Summary

We are seeking an experienced Site Reliability Engineer (SRE) to join our engineering team. The ideal candidate will have strong expertise in Azure/GCP cloud platforms, DevOps practices, Kubernetes, Infrastructure as Code, CI/CD, monitoring, and production support. The role focuses on improving application reliability, automating operations, optimizing system performance, and ensuring high availability for enterprise applications in a microservices environment.

The candidate should possess strong troubleshooting skills, experience with modern cloud-native architectures, and a passion for automation and continuous improvement.

Key Responsibilities Site Reliability Engineering

• Implement Site Reliability Engineering (SRE) best practices to improve application availability, scalability, and reliability.
• Monitor production systems and ensure service health through proactive monitoring and alerting.
• Define and maintain SLI, SLO, and Error Budgets.
• Participate in production incident management, root cause analysis (RCA), and post-incident reviews.
• Provide L2/L3 production support and participate in on-call rotations.

Cloud Infrastructure

• Deploy, manage, and maintain cloud infrastructure on Microsoft Azure and/or Google Cloud Platform (GCP).
• Manage Kubernetes environments such as AKS and GKE.
• Implement Infrastructure as Code (IaC) using Terraform and Ansible.
• Automate cloud provisioning, deployments, and infrastructure management.

DevOps CI/CD

• Design and maintain CI/CD pipelines using GitHub Actions.
• Implement automated build, testing, deployment, and release processes.
• Improve deployment reliability through automation and DevOps best practices.
• Collaborate with development teams to enhance release quality and deployment efficiency.

Monitoring Reliability

• Configure and maintain monitoring, logging, and alerting solutions.
• Analyze application and infrastructure logs using Splunk, Dynatrace, Grafana, or similar tools.
• Develop dashboards and monitoring metrics to ensure system reliability.
• Improve monitoring through automation and preventive measures.

Automation

• Develop automation scripts using Python or C#.
• Automate operational tasks, deployments, housekeeping, and infrastructure management.
• Improve operational efficiency by reducing manual interventions.

Production Support

• Troubleshoot complex production issues across distributed systems.
• Perform code analysis, log analysis, and performance tuning.
• Collaborate with engineering teams to resolve critical production incidents.
• Maintain production stability while minimizing downtime.

Collaboration

• Work closely with cross-functional teams including Development, DevOps, QA, and Product teams.
• Participate in Agile ceremonies and SRE governance activities.
• Share operational best practices and contribute to continuous improvement initiatives.

Mandatory Skills

• 5+ years of experience in Site Reliability Engineering, DevOps, Production Support, or Platform Engineering.
• Strong experience with Microsoft Azure and/or Google Cloud Platform (GCP).
• Hands-on experience with Kubernetes (AKS/GKE).
• Strong knowledge of DevOps practices and CI/CD pipelines.
• Experience building CI/CD workflows using GitHub Actions.
• Infrastructure as Code using Terraform and/or Ansible.
• Experience with Splunk, Dynatrace, Grafana, or similar monitoring tools.
• Strong experience with microservices architecture.
• Experience with ServiceNow or other ITSM tools.
• Knowledge of ITIL processes.
• Strong troubleshooting and production support experience.
• Experience working with SLI, SLO, Error Budget, and reliability engineering practices.
• Strong understanding of API-based architectures.
• Experience with desktop and mobile application support.

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