Site Reliability Engineer (SRE)

About the role

We are seeking a highly skilled and proactive Site Reliability Engineer (SRE) to join our technology team. In this role, you will be instrumental in designing, building, and maintaining scalable, reliable, and secure cloud-portable systems. You will collaborate closely with software engineering and IT teams to ensure the availability, performance, and resilience of our mission-critical services. This is an exciting opportunity to champion best practices in automation, observability, and incident response within a dynamic, fast-paced, cloud-native environment.

Key responsibilities

• Design, build, and maintain highly available, scalable systems and infrastructure.
• Develop and implement automation for deployment, monitoring, management, and alerting.
• Partner with development teams to ensure reliability and operational excellence throughout the application lifecycle.
• Monitor system performance, proactively identify issues, and drive root cause analysis and resolution of incidents.
• Define and track Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Create and maintain robust documentation for systems, processes, and incident reports.
• Manage and maintain CI/CD pipelines and infrastructure as code (IaC).
• Champion best practices for security, compliance, and disaster recovery.
• Participate in on-call rotations and respond to production incidents.
• Continuously seek opportunities to improve system reliability, scalability, and efficiency.

About you

• Candidates should already possess the required work eligibility, such as Sarawakian status.
• 3+ years of experience in a Site Reliability or DevOps role.
• Strong expertise in Linux/Unix system administration and TCP/IP networking.
• Hands-on experience with at least one public cloud provider (AWS, Azure, or GCP).
• Proven experience managing Kubernetes (K8s) clusters, including upgrades, scaling, and troubleshooting.
• Experience with containerization technologies (Docker, Padman, etc.).
• Proficiency with scripting or programming languages (Go, java, Python, Bash, etc.).
• Solid understanding of monitoring, logging, and observability tools (Prometheus, Grafana, ELK, Datadog, etc.).
• Experience implementing and managing GitOps workflows and automation tools (e.g., FluxCD, ArgoCD).
• Familiarity with configuration management/IaC tools (Terraform, Ansible, Helm, etc.).
• Excellent troubleshooting and problem-solving skills.