Site Reliability Engineer SRE - Internationalisation

Location: Palo Alto
Function: Infrastructure / SRE / Platform Engineering

About the Role
Our client is a rapidly scaling global consumer internet platform, with hundreds of millions of users globally and strong momentum in international markets.
As the business accelerates its global expansion, this role sits at the core of building next-generation international infrastructure, ensuring that critical systems are highly available, globally distributed, and resilient across regions.
This is a high-impact opportunity to work on multi-region architecture, global traffic routing, and large-scale distributed systems, directly shaping the reliability and scalability of a fast-growing global platform.

Key Responsibilities

1. Global Architecture & Disaster Recovery
   Participate in the design and implementation of global infrastructure architecture
   Own cross-region architecture, disaster recovery (DR), and high availability (HA) capabilities
   Enable critical systems to support:
   Multi-region deployment
   Disaster recovery failover
   Fault isolation
   Improve overall stability and resilience of international business systems

2. Overseas Infrastructure Platform Deployment & Operations
   Build, deploy, operate, and continuously optimise core infrastructure platforms in overseas regions, including:
   Release / deployment systems
   Monitoring & alerting systems
   Configuration management systems
   Service governance frameworks
   Traffic scheduling systems
   Ensure consistency, reliability, and parity between overseas and domestic infrastructure environments

3. Reliability Engineering & Incident Response
   Design and implement a comprehensive reliability engineering framework for international systems, including:
   Observability systems (metrics, logs, tracing)
   Incident response mechanisms
   Root cause analysis and postmortem processes
   Lead cross-functional coordination during major incidents
   Drive rapid service recovery and long-term systemic improvements

4. Internationalisation Infrastructure Enablement
   Deeply understand overseas business requirements and architectural constraints
   Drive the implementation of infrastructure capabilities in global environments, including:
   Multi-region architecture design
   Network architecture optimisation
   Data architecture optimisation
   Adaptation of core infrastructure services for global deployment

5. Cross-Team Collaboration & System Alignment
   Collaborate closely with:
   Domestic infrastructure teams
   Product engineering teams
   Platform teams
   Ensure overseas systems align with internal architecture standards and best practices
   Establish and promote reliability best practices across the organisation

Requirements

1. SRE & Reliability Engineering Experience
   Strong experience in large-scale internet system reliability engineering
   Proven expertise in:
   High availability architecture design
   Fault tolerance and incident management
   Capacity planning and scaling
   Emergency response handling
   Background in SRE / Platform Engineering / Infrastructure teams preferred

2. Global / Multi-Region Architecture Experience
   Hands-on experience designing and operating cross-region systems, including:
   Multi-region deployment strategies
   Traffic routing and scheduling
   Data replication and synchronisation
   Disaster recovery and failover mechanisms
   Experience supporting global or international infrastructure is highly preferred

3. Core Infrastructure & Systems Knowledge
   Strong understanding of:
   Linux systems
   Networking fundamentals
   Common middleware systems such as:
   MySQL
   Redis
   Kafka
   Familiarity with:
   Cloud-native infrastructure (e.g. Kubernetes, Service Mesh)
   Observability systems (monitoring, logging, distributed tracing)

4. Engineering & Automation Capability
   Proficient in at least one programming language:
   Python / Go / Java
   Experience building:
   Automation tools
   Reliability platforms
   Infrastructure systems

5. Problem Solving & Collaboration
   Strong analytical and troubleshooting skills in complex distributed systems
   Ability to quickly identify and resolve issues under high-pressure environments
   Strong communication skills and team collaboration mindset

6. Language Requirements
   Fluency in both English and Chinese
   Ability to collaborate effectively in a global, bilingual engineering environment

7. Location Requirement
   For Singapore-based roles, Singapore Citizens / PRs are preferred

Nice to Have
Experience with multi-cloud / cross-cloud environments, including:
AWS / GCP / Azure
Alibaba Cloud International
Volcano Engine (ByteDance Cloud)
Experience in global traffic routing technologies:
DNS
GSLB
Anycast
Global Load Balancing
Experience in reliability engineering practices such as:
Chaos Engineering
Failure drills / game days
Automated recovery systems

Why This Role
Direct ownership of global-scale infrastructure for a platform with massive user growth
Opportunity to design multi-region, highly available systems from the ground up
Exposure to real-world distributed systems challenges at scale (hundreds of millions of users)
Work at the intersection of China tech excellence + global expansion

• Only shortlisted candidates will be contacted

EA Licence No.: 25S3232
EA Personnel Reg. No.: R1874604
EA Personnel Name: Kenneth Ho