Site Reliability Engineering/ DevOps

Role & responsibilities

• Design, deploy and configure various customer facing infrastructures, application, and services. Design and manage Cloud infrastructure and services that meet enterprise grade SLA standards.
• Resolve customer escalations and help prevent reiteration of those incidents by creating processes, procedures, and automations
• Monitor, diagnose, and resolve urgent production issues during period potentially off normal business hours.
• Create and deploy scalable monitoring systems for massively growing global infrastructure. Write, augment, and maintain production documentations.

Complexity & Problem Solving:

• Learns routine assignments of limited scope and complexity.
• Follows practices and procedures to solve standard or routine problems.

Autonomy & Supervision:

• Receives general instructions on routine work and detailed guidance from more senior members on all new tasks.
• Work is typically reviewed in detail at frequent intervals for accuracy.

Communication & Influence:

• Builds stable internal working relationships.
• Communicates and seeks guidance/feedback regularly from more senior members of the team.
• Primarily interacts with supervisors, project leads, mentors, or other professionals in the same discipline.
• Explains facts, policies, and practices related to discipline.

Preferred candidate profile

• 7-10 years of experience
• One to three months of related laboratory experience or training preferred.
• Equivalent combination of education and experience may be considered.