Site Reliability Engineering III

Location: Kraków (hybrid work - 3 days per week in the office) Join the Customer Identity & Access Solutions (CIAS) team and work at the very heart of Sabre, engineering high-availability systems that power real-time authentication, authorization, and session persistence for over 90% of active user sessions across the global travel network. In this role, you will tackle unique distributed systems challenges by bridging legacy logic with modern, cloud-native architectures using GCP (GKE, GCE, Cloud Spanner, Pub/Sub) , enterprise directory services and industry-standard protocols ( SCIM 2.0, OAuth 2.0/OIDC, ABAC ). We actively invest in your career development, a structured SRE knowledge-transfer series, and direct architectural influence on major enterprise cloud-modernization initiatives.

You will thrive in a collaborative Agile Scrum environment built on transparency, continuous quality improvement, and a "leave it better than you found it" engineering ethos. Our team culture prioritizes work-life balance and community impact. With clear functional domain ownership—spanning (core authentication, web gateways, identity lifecycle, analytics, session management, cross-domain stores, viewership evaluation, and identity governance)—you will gain deep domain expertise while helping drive the future of enterprise security at scale.

What You'll Do

• Focus on implementing best practices for monitoring on GCP.
• Identify & work on opportunities for improvement and continuously look for toil reduction (automation)
• Improve health rules & alerts to make system more stable.
• Performs activities related to the software release process from development to production.
• Determines tools needed to support system health, monitor system performance, develop and maintain performance monitoring and error tracking operational tools in Google Cloud.
• Work closely with multiple internal groups, which include Development, System Owners, Incident Management
• Responsible for creation and/or review of application Change Records (CR’s)
• Responsible for release and deployment of application CR’s across multiple platforms from integration through production
• Shared responsibility in sprint planning and iterations

Required Skills What you'll bring:

• Linux / Unix experience

• Scripting Abilities – Bash or Python.

• Hands on experience in Google Cloud Platform (2-3 years). Strong in Google Compute Engine (GCE)

• GCP certification is desirable but not mandatory.

• Production Application Support. Take On-call rotation as per the team roster including weekends.

• Experience with building resources in cloud using IaC tools (Terraform or Ansible).

• Ability to handle multiple projects simultaneously.

• Good Analytical capabilities & troubleshooting skills.

• Good written and verbal communication skills

• Change Management Experience.

Desired Skills

• General experience with distributed architecture and/or High Availability Systems.
• Thorough understanding of container orchestration platform (Kubernetes). Google Kubernetes Engine (GKE) is preferred.
• Experience working with globally distributed teams.
• Ability to handle multiple projects simultaneously.
• Experience working on monitor tools like GCP Ops and Grafana and define health check dashboard.
• ITSM/ITIL Experience
• Preferred Knowledge of Rally, JIRA and/or Service Now
• Familiar with CMDB repositories

Education

• Bachelor's degree or equivalent
• Minimum 5 years related experience

Benefits Paid time off

• Year-End-Break: enjoy additional fully paid days off during the last week of the year
• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
• Baby Bonus: benefit from one-time allowance on childbirth or adoption
• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed extensive medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
• Employee Assistance Program: find help in free, confidential program with a certified counselor
• Life insurance: sign up for free, high coverage life insurance program

Career development

• Professional development: enjoy access to Udemy learning platform as well as join Sabre live learning sessions
• Certification and tuition reimbursement
• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

• Car and bike parking
• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well
• No dress code
• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
• Attractive Referral Bonus: earn $2500 USD for every hired referral