Site Reliability Engineer/Senior Site Reliability Engineer

• Department: Platform Engineering
• Reports To: Director, Platform Engineering
• FLSA Status: Exempt
• We are seeking Mid to Senior level Site Reliability Engineers to join our Platform Engineering team
• In this role, you will be instrumental in designing, implementing, maintaining and deploying highly available complex, scalable and reliable systems leveraging automation, effective monitoring and infrastructure-as code
• Working closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security
• The Site Reliability Engineering teams at Prove are responsible for driving maximum uptime for existing and developing products
• Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience
• Design and implement comprehensive observability solutions across our infrastructure and within applications
• Establish metrics, logging, and tracing systems that enable quick identification and resolution of issues
• Create alerting thresholds and automated responses based on service level objectives (SLOs)
• Provide actionable insights into service to service communications
• Design, build, and maintain scalable cloud infrastructure on AWS
• Implement infrastructure-as-code using tools such as Terraform
• Automate routine operational tasks to reduce toil and improve efficiency
• Ensure infrastructure security compliance and implement least-privilege access controls
• Design and implement infrastructure-as-code deployments for container based applications
• Scale containers based on custom metrics for applications and critical observability infrastructure
• Conduct thorough post-incident reviews and implement preventative measures
• Use observability data to perform root cause analysis and system improvements
• Participate in a 24/7 on call rotation to achieve 99.999% system availability
• The Site Reliability Engineering teams at Prove are responsible for driving maximum uptime for existing and developing products. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience
• Improve new and existing systems by increasing reliability, performance, and scalability
• Implement efficient infrastructure that balances rapid development and cost
• Embrace technological changes and development practices while maintaining reliability
• Participate in a 24/7 on-call rotation
• Use observability data to identify system improvements
• Implement infrastructure as code in a myriad of high compliance development, production, and other environments
• Scale developer experiences by being the standard bearer of an opinionated platform approach

Benefits

• Wellbeing reimbursement
• 401k Match
• Parental Leave Policy
• Stock Options
• Health benefits
• Bonus Scheme
• Work From Home Opportunities
• Generous Vacation Time- Experience with Kubernetes and container orchestration
• Expert knowledge of observability platforms and practices (OpenTelemetry, Prometheus, Grafana, Jaeger, ELK stack / Splunk, etc)
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• Proficiency in at least one programming language ( Go, Python )
• 5+ years of experience in Site Reliability Engineering, Platform Engineering or equivalent experience. Software Engineering roles with a strong infrastructure and production engineering aspect also qualify
• Deep understanding of cloud platforms, preferably AWS
• Strong experience with infrastructure-as-code tools (Terraform, Spacelift, Pulumi)
• Experience working in a high compliance environment
• Strong experience with Kubernetes and container orchestration
• Deep understanding of cloud platforms, particularly AWS
• 3+ years of experience in Site Reliability or Platform Engineering teams
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification
• At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles
• Experience with distributed systems and microservice architectures
• Hand-on experience instrumenting code with OpenTelemetry
• Familiarity with service mesh technologies
• Contributions to open-source projects
• Experience in the identity verification or financial technology industry
• Application development experience
• Experience withTerraform and infrastructure-as-code tools
• Experience with holistic monitoring and alerting for developing platforms
• Skilled proficiency in at least one programming language (Go, Python)