Site Services Manager

Site Services Manager (Semiconductor Equipment)

Location: Sunnyvale, CA | 100% On-site Industry: Semiconductor Equipment Employment Type: Full-time Salary: $160,000 - 180,000/year (DOE)

• Annual bonus may be available based on experience and company performance.

Lead a High-Performing Service Team Supporting Advanced Semiconductor Equipment

Our client is seeking an experienced Site Services Manager to lead Field Service Engineers supporting cutting-edge semiconductor equipment at a customer site.

This position combines technical leadership, people management, and customer relationship management while ensuring maximum equipment uptime and service excellence.

If you have a strong semiconductor equipment background and enjoy leading teams while remaining close to advanced technology, this is an excellent opportunity to take the next step in your career.

What You'll Do

• Lead and mentor a team of Field Service Engineers responsible for equipment installation, maintenance, and troubleshooting.
• Serve as the primary technical escalation point for complex equipment issues.
• Drive customer satisfaction by ensuring fast response times and high-quality service.
• Develop training plans and support the technical growth of your engineering team.
• Partner with senior leadership to improve operational performance and service quality.
• Manage staffing, maintenance scheduling, and site coverage to meet customer service commitments.
• Oversee spare parts inventory, logistics, and service reporting.
• Monitor budgets, overtime, and operational costs while identifying efficiency improvements.
• Ensure compliance with safety standards, cleanroom protocols, and company policies.

What We're Looking For

• 5+ years of experience servicing semiconductor equipment
• Previous experience leading or supervising technical teams
• Strong troubleshooting skills for mechanical and electrical systems
• Experience working with semiconductor manufacturing equipment
• Ability to read electrical schematics and mechanical drawings
• Strong communication and leadership skills
• Willingness to travel occasionally within the U.S.

Technical Experience Preferred Experience with one or more of the following:

• Electron Beam Mask Writers
• CD-SEM
• Stepper Systems
• Laser Mask Writers
• Ion Implanters
• High Vacuum Systems
• Ion Pumps
• Turbo Pumps
• Scroll Pumps
• Linux / Sun OS / Windows

Why You'll Love This Opportunity

• Competitive compensation starting at $160K+
• Lead an experienced engineering team at a customer site
• Work with advanced semiconductor manufacturing equipment
• High level of autonomy and leadership responsibility
• Excellent benefits including medical, dental, vision, 401(k) with company match, HSA/FSA, PTO, and life insurance
• Opportunity to make a direct impact on customer success and service operations