Site Supervisor

Location: Memphis, TN 38116

Pay Rate: $18.00 per hour

Shift: Monday-Friday | 7:00AM-3:00PM CST

Clarion Security LLC takes pride in building its culture of excellence one professional team member at a time. Not only do we hire the best, but we build winners. We encourage diversity and inclusion and realize the value of allowing officers to bring their best selves to the team. We offer medical, dental, and vision coverage, life insurance, 401K, employee assistance programs, perks, and more for all full-time positions! Join a company where you are more than just another guard.

The Site Supervisor is responsible for overseeing daily security operations at an assigned client location. The Site Supervisor provides leadership and direction to security personnel, ensures officers are properly performing their assigned duties, maintains compliance with client and company policies, and serves as a primary point of contact for site-related security matters. The Site Supervisor is expected to maintain a professional presence, promote accountability, and provide excellent customer service to the client and site personnel.

Essential Duties & Responsibilities:

• Supervise and provide direction to security officers assigned to the site.
• Ensure all assigned posts are properly staffed and officers report for scheduled shifts.
• Conduct routine inspections of the site and security posts.
• Ensure officers follow post orders, company policies, and client procedures.
• Monitor officer performance, attendance, appearance, and conduct.
• Provide coaching and guidance to security officers as needed.
• Maintain communication with Clarion management regarding staffing, performance, incidents, and site concerns.
• Serve as a professional point of contact for client representatives and address security-related concerns appropriately.
• Respond to and assist with the management of security incidents and emergencies.
• Complete and review incident reports, daily activity reports, and other required documentation.
• Monitor access control, patrol activities, and other site-specific security functions.
• Ensure security equipment and systems are being properly utilized.
• Conduct shift briefings and communicate important information to assigned security personnel.
• Help maintain a safe, secure, and professional environment for clients, employees, visitors, and property.
• Perform other security-related duties as assigned.

Minimum Qualifications:

• High school diploma or GED.
• Previous security experience required.
• Previous supervisory or leadership experience required.
• Ability to pass a criminal background check and drug screening.
• Strong verbal and written communication skills.
• Ability to lead a team and hold personnel accountable to established standards.
• Ability to work independently and make sound decisions.
• Professional appearance and demeanor.
• Must have dependable attendance and punctuality.
• Ability to effectively communicate with security personnel, management, and client representatives.

Knowledge, Skills & Abilities:

• Strong leadership and interpersonal skills.
• Excellent observation and attention to detail.
• Ability to remain calm and professional in stressful situations.
• Strong conflict resolution and de-escalation skills.
• Ability to effectively address personnel and operational issues.
• Basic computer and report-writing skills.
• Ability to understand and enforce post orders, policies, and procedures.
• Strong organizational and time-management skills.
• Dependable and capable of working with minimal supervision.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to conduct routine patrols and site inspections.
• Ability to climb stairs as required.
• Ability to lift up to 25 pounds occasionally.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond appropriately to security incidents and emergencies.

Schedule & Availability:

• Must be willing to work weekends, holidays, or overtime as needed.
• Must be flexible to assist with staffing or operational needs when required.

Clarion Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law.