SIU Administration Assistant

Position Overview

We are seeking a detail-oriented individual to support our SIU lien resolution and operational team. This role is responsible for managing lien-related communications, maintaining case records, assisting with case implementation, and providing administrative and creative support across multiple internal functions. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced legal and/or claims environment.

Key Responsibilities

Lien Management & Case Support

• Manage and monitor the Lien Inbox, ensuring timely review and response to incoming communications.
• Review referrals and complete initial lien analysis for managing files.
• Forward emails and documentation to appropriate parties, including clients, investigators, and other team members.
• Ensure case updates are documented accurately and properly
• Open new files in case management system
• Create updates and expense entries within lien files.

Reporting & Administrative Support

• Prepare and maintain the Monthly Settlement Report from clients
• Submit and track admin requests when applicable.
• Assist in implementing internal projects and operational improvements.
• Provide support on creative projects when needed.
• Social Media Posts & Platform regulation

Qualifications

• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency with Google Workspace or Microsoft Office (specifically Sheets/Excel)
• Experience with legal case management systems and/or Workers Compensation claim experience is a plus.
• Prior experience in lien resolution, legal support, or claims administration preferred.

Preferred Skills

• Problem-solving mindset and proactive work approach.
• Familiarity with workers’ compensation lien processes.
• Experience with EAMS (Electronic Adjudication Management System).
• Ability to collaborate with cross-functional teams.