Skill Migration Officer/ Executive

Role Overview

Study Direct Global is seeking a motivated and detail-oriented Migration Officer to join our team in Colombo. This role provides hands-on exposure to Australian visa processing, along with structured training and clear opportunities for long-term career growth.

Key Responsibilities

Visa Application Management

• Prepare, review, and submit visa applications in line with relevant immigration laws and policies

• Ensure all required documents are complete, accurate, and properly formatted before submission

• Track application progress and manage follow-ups with the Department of Home Affairs or relevant authorities

Client Communication & Support

• Communicate clearly with clients regarding visa requirements, documentation, and application progress

• Provide accurate guidance and updates in a professional and timely manner

• Assist clients in gathering necessary supporting documents

Document Verification & Assessment

• Review academic, financial, and personal documents for accuracy and authenticity

• Identify missing or inconsistent information and request clarifications

• Maintain high attention to detail to minimize visa refusal risks

Case Management & Record Keeping

• Maintain accurate records of all applications and client interactions in CRM systems

• Organize and update case files regularly

• Ensure confidentiality and secure handling of sensitive client information

Requirements

• A completed degree in Business Administration, Law, International Relations, Management, or a related field.

• Strong proficiency in Microsoft Office applications, especially Word, Excel, and Outlook.

• Excellent research and analytical skills with the ability to understand migration policies and identify suitable visa pathways.

• Strong written and verbal communication skills in English, particularly for preparing professional documentation and client correspondence.

• Ability to review and assess documents carefully to ensure compliance with visa requirements and application standards.

• A fast learner with the ability to quickly adapt to changing migration regulations and internal procedures.

• Strong attention to detail and ability to manage multiple applications simultaneously while maintaining accuracy.

• Ability to work independently and as part of a team in a structured and deadline-driven environment.

• Good time-management and organizational skills to handle multiple case files efficiently.

• High level of professional integrity and confidentiality when handling sensitive client information.

• Prior experience in migration processing, education consulting, or case management will be considered an advantage but is not essential — structured training will be provided.

What We Offer

* Hands-on experience in visa processing and educational consulting.

* Mentorship and training from experienced professionals.

* A supportive and dynamic work environment.

* Clear career progression pathways.

* Competitive starting salary from LKR 80,000.

*There will a bonus structure.

*There will be a commission structure after probation period.