Skills Development & Customer Relations Executive

LAC, a subsidiary of V3 Brands, is a leading health and wellness supplement brand with a global presence.

If you’re someone who truly wants to make a positive difference in people’s lives, a career at LAC Global Brands is for you. 

As part of the team, you will play an important role in:

• Developing & delivering training to retail staff

• Conducting both online and in-store coaching on product knowledge & selling skills

• Providing timely updates to retail staff on new product information

• Coordinating and managing training events

• Delivering excellent pre- and post-purchase customer service

• Supporting retail teams in handling customer enquiries and feedback via email, social media and calls

• Roadshow support and other administrative tasks

• Other responsibilities as assigned by the superior

To succeed in this role, we will need you to have:

• Professional Certification or Degree in Human Health & Nutrition or equivalent
• Minimum 1 year of relevant experience in a related field
• Excellent command of spoken and written English
• Proficiency in Mandarin is an advantage
• Strong interpersonal and communication skills
• Positive customer service attitude
• Highly organized, resourceful, and self-motivated
• Willingness to travel for outstation assignments when required
• Fresh graduates are encouraged to apply

How will this career benefit you?

• Opportunity to grow your career with a reputable and stable organization
• Attractive rewards and recognition programs, including yearly fixed & performance bonuses, long service awards & etc.
• Comprehensive employee benefits including insurance coverage, outpatient and specialist medical benefits, dental care and health screening
• Staff purchase discounts and a workplace that values employee wellness and work-life balance
• A meaningful opportunity to contribute to the community’s health and well-being