Skills Development - Training Associate

QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management, Human Resource Management, Business Studies/Administration/Management, Food Technology/Nutrition/Dietetics or equivalent
• Preferably with 2-3 years work experience in a Food Industry: As a Crew Team Leader/ Trainer in a fast food chain, Management Trainee, School Instructor, or equivalent
• Willing to travel and do field work
• Must have good communication skills both oral and written
• Must have good interpersonal skills
• Flexible and Hardworking
• Outgoing, vibrant, and can easily adapt to various situations
• With knowledge in MS Word, Excel and PowerPoint

DUTIES AND RESPONSIBILITIES:

• Conducts classroom trainings, facilitates, and evaluates 6 days immersion training for newly-hired Kitchen, Cashier and Dining Staff
• Conducts refresher trainings and other trainings as requested by the Operation Center
• Identifies, recommends, and process Staff Certification and Recognition and keeps an updated monitoring of certified staffs as needed
• Supports the Operations Center in the implementation of Restaurant Operations Standards and Requirements by conducting spot check-learning check report
• Sends training reports relevant to the Operations Center and to other Support Centers
• Cascade new and updated Operational Procedure
• Conduct Learning check/follow through during Training Visit in the store
• Participates in the development of training strategies to support organizational goals and ensures that training programs are aligned
• Take charge in the development/revision of new/existing training procedures, policies, and forms that establish guidelines for the implementation of all training-related activities
• Prepares training invitations and reproduces training notes, hand-outs, manuals, and exercises, as necessary
• Take charge in assigned training requests/schedule, ensuring adherence and alignment to established training standards
• Manages reservation and set-up of program venues, preparation of equipment, materials, and other relevant requirements by coordinating with relevant parties
• Performs other duties which may be assigned from time to time