SLS Analyst

Job highlights

• Shift Allowance . .

• As an SLS Consultant , you will be responsible for providing support to LCS Consultants and Insights clients, producing robust analysis, and for the consolidation and preparation of data and delivery against client requests. We will count on you to contribute to the Insight knowledge base and methodologies to advance client operations and drive innovation and efficiencies whilst meeting defined high-quality outputs.

Along the way, you will get to:

• Own and drive the completion of operational implementation of SAM tooling, including but not limited to data preparation and configuration in the tooling, core enablement for clients (where in scope).
• Delivers a variety of licensing analyses and reconciliations independently, using the population of SLS Analysts to perform data gathering, preparation and analysis.
• Responsible for ensuring the quality assurance of SLS Analysts work.
• Responsible for coordinating multiple concurrent tasks for own work and SLS Analysts in an efficient manner including tracking progress against deadlines and expected effort, as well as addressing issues such as anomalies and conflicts.
• Deliver analyses and observations that can support improved ef ficiency in client and Insight operations including producing regular reporting and strategic reviews or planning workshops, whether delivered by SLS or LCS teammates.
• Provide second line subject matter assistance to clients via the service desk where escalated by SLS Analysts.
• Use of , and ongoing contribution to, the LCS knowledge base and process libraries. This includes a review of new contributions f rom SLS and LCS teammates.
• Adopt a proactive approach to engaging with local account teams or solution sales teams to build an understanding of client requirements and help drive the delivery of solutions.
• Acts as a technical pre-sales advisor to Account Managers and Inside Sales Associates.
• Support the onboarding and development of SLS Analysts.
• To proactively analyse opportunities to increase the Insight services footprint

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What were looking for-

• IT and Licensing knowledge (and where agreed by management, associated certification) for at least three software publishers to the level of being able to produce reconciliations independently, including guiding LCS teammates around how to perform the detailed analysis work
• Ability to interpret multiple data sets and summarise key points, highlighting methods used, expectations and issues. Able to critically assess trends and observations to produce coherent recommendations
• Ability to execute product functionality demonstrations to internal and external stakeholders at a variety of levels for at least one SAM tool (e.g. Flexera, Snow, Aspera, ELD
• Developing business acumen with awareness of potential client needs and perceptions of service quality. Consults with management in a success-oriented way, pro-actively suggesting ways to improve relationships
• Strong communication skills with the ability to interact ef fectively with peers and internal and external stakeholders at a senior level

What you can expect
Were legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Some of our benefits include:

• Freedom to work from another locationeven an international destinationfor up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance