SM-Direct-Informal- Professional

• Work with Area Sales Manager ABHFL and plan sales operations for achieving targets (including crosssell), considering competitive forces and local trends
• Scan the local market and competitive offerings on a periodic basis to adapt sales efforts accordingly
• Provide data for and compile periodic MIS reports for disbursements, NPAs, target achievement, etc.
• Work on assigned and identified prospects list for client relationship origination and maintece activities, interacting with groundlevel client stakeholders
• Understand and communicate understanding of product characteristics and benefits to end customers effectively in order to enhance effectiveness of sales efforts
• Attend to customer complaints effectively, escalating critical cases to Area Sales Manager ABHFL as required.

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