Small Engine Service Technician

Job Duties:
Must have organizational skills.
Mechanical knowledge (small engine repair).
Trouble Shooting Skills a plus.
People skills, work well as team.
Communications skills.
Must be able to navigate a website.
Must be able to operate a computer and software.
Self-motivation, able to start task and manage them.
Assist customers in locating merchandising in store.
Help the team to keep the sales floor, receiving and back stock area organized, clean and fully stocked.
Job responsibilities may change based on the needs of the business.

Job Functions

• Answer customers’ questions and provide information on procedures and policies
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of

the business.

• Be at your workstation on time
• Be “customer ready” whenever you are on the sales floor
• Always be polite and attentive to customers. Make eye contact, smile and ALWAYS say thank you.
• Do not avoid customers.
• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked and priced properly.
• Advise store management of any pricing errors
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry-out if appropriate
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged

merchandise to your supervisor.

• Address all safety concerns immediately
• Advise store management anytime you say "no" to a customer
• Take initiative to learn selling skills
• Perform other tasks as asked by store management
• Effective communication skills; professional conduct and personal presence; team player; exhibits initiative,

urgency, and strong work ethic;

• Knowledge of (quickly attains knowledge of) overall store policies, procedures and goals.
• Knowledge of (quickly attains knowledge of) and strong interest in hardware product lines;
• Physically capable of performing the essential functions of the job with or without accommodation.

Mechanical knowledge (small engine repair), Must be able to navigate a website

Able to operate a computer and software, Must have organizational skills.
Full Time Position
Benefits Include:
Medical, Dental, Vision, Colonial (after 90 days)
401k (Eligible after One Year)
Holiday Pay (After 90 Days)
Vacation Pay (Eligible After One Year)