Smart Automations Platform Engineer

Job Location

HYDERABAD OFFICE APAC PSC GDOP

Job Description

P&G was founded over 180 years ago as a simple soap and candle company. Today, we're the worlds largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but significant ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of hardworking teams have helped us grow into a global company that is governed responsibly and ethically, that is open and clear, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.

Dedication from Us:

At Corporate Function IT, Data & AI organization we are at the centre of transformation happening across all the industries. You will be at core of the engineering changes happening, be given exciting opportunities, lead initiatives, and take charge and responsibility, in creative workspaces where new insights thrive.

What we Offer: Continuous mentorship – work with peers and receive both formal training as well as day-to-day mentoring from your manager multifaceted and encouraging work environment– employees are at the centre, we value every individual and support initiative, promoting agility and work/life balance.

Position Overview: As a Smart Automations Platform Engineer, you will lead and continuously enhance the end-to-end service delivery for critical business processes on both regional and global scales, emphasizing automation platforms. You will develop a deep understanding of our services and business requirements, ensuring that the support model, service level agreements (SLAs), and operational level agreements (OLAs) align with customer expectations.

In this role, you will deliver operational excellence by employing best practices such as ITIL and Site Reliability Engineering (SRE). You will actively seek opportunities to drive efficiencies through standardization, automation, and simplification. Additionally, you will learn to lead crisis management for complex, high-impact outages and oversee all aspects of service delivery, including quality assurance, service transition, vendor management, and service level management.

Platform Engineering:

• Engage in platform engineering for automation tools such as Blue Prism, Knime, and Retool.
• Gain hands-on experience with various Azure services.
• Contribute to the establishment of GitOps within our environments.
• Drive the resiliency of automation technologies that support critical business processes.
• Ensure the security of the automation platforms.
• Provide technical support and assistance to users of the automation platform.
• Collaborate with the engineering team to troubleshoot and resolve issues related to automation deployment, configuration, and usage.
• Assist in testing and validating new features and enhancements for automation.
• Contribute to the documentation of technical processes and support materials.
• Stay updated with the latest developments in automation and related technologies.
• Collaborate with cross-functional teams to understand business needs and requirements for platform improvements.
• Assist in planning and executing platform-related projects, ensuring timely delivery and adherence to project goals.
• Leverage SRE best practices to optimize platform management.

Job Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2+ years of experience in platform engineering, automation, or a related role.
• Familiarity with one of following automation tools: Blue Prism, Knime, and Retool.
• Hands-on experience with Azure services and cloud technologies.
• Familiarity with ITIL and SRE methodologies.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Strong communication and interpersonal skills, capable of presenting complex technical concepts to non-technical stakeholders.
• Proven ability to work collaboratively in a team environment and manage multiple priorities effectively.