Smart Home Technician (Mandarin Speaker)

WNM ESHOP.COM SDN BHD is a major player among smart home and karaoke system brands in the market, so candidates will be able to learn about and discover a lot of new and interesting automation technology. The brand managed and owned by WNM is SmartZone Smart Home and KaraBest Karaoke System.

Key responsibilities

• Follow up often project status, site visit.
• Install, configure, and integrate a variety of smart home devices, including lighting, security systems, climate control, and entertainment systems.
• Provide excellent customer service by guiding customers through the setup and operation of their smart home systems.
• Troubleshoot and resolve any technical issues that may arise, ensuring customer satisfaction.
• Maintain accurate records of all installations and service activities.
• To prepare M&E diagram and meeting with related parties. You will learn a lot and improve technology knowledge throughout the progress.
• To do QC and make sure hardware is working well.
• Any other tasks as assigned sometimes.

What we're looking for

• Strong technical knowledge and understanding of smart home technologies, including home automation, security, and multimedia systems.
• Excellent problem-solving and customer service skills.
• Ability to work independently and as part of a team.
• A valid driver's license and the ability to travel to customer sites as needed.
• Apprentice / Entry level are encouraged to apply, however candidates with experience in a related field (IT/ Audio Visual Installation/M&E/Smart home installation skill) will be considered first.
• Required Language: B.Mandarin, B.English and B.Melayu. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.
• Willing to work in Taman Maluri, Cheras / Semenyih, Selangor.

What we offer

• We offering attractive salary and benefits.
• We give the basics every month and an extra performance bonus once the monthly target is reached!

🏠 About SmartZone

For over 44 years, SmartZone has led the way in fully wired, processor-based smart home systems in Malaysia — serving luxury homes, self-built bungalows, and premium residences.

Unlike conventional smart gadgets, our systems are:

• Fully wired (PLC-based)
• Customized from blueprint stage
• Backed by in-house programmers, technicians, and project consultants
• Built for elite homeowners who demand seamless control, stability, and sophistication

We don’t just sell switches. We build entire control experiences.

 If you love innovation, design, and technology — and want to be part of Malaysia’s most trusted smart home brand — we’d love to welcome you aboard.

COMPANY

• Our business was established in 1982.
• Retail of SmartZone Smart Home Automation System & KaraBest Karaoke System
• We have been selected by ARFF “AOBA” ASEAN OUTSTANDING BUSINESS AWARD 2016 – ASEAN Most Recognized Brand in SMART HOME AUTOMATION INNOVATIVE EXCELLENCE AWARD OF THE YEAR.
• SmartZone Smart Home website - https://www.smartzone.info/
• KaraBest Karaoke website - https://karabest.com/