SmartCOMM Developer / CCM Specialist

Job Summary

Job Title: SmartCOMM Developer (CCM)

Location: Bengaluru

Experience: 3 - 8 Years

Position Overview: We are seeking an experienced SmartCOMM Developer to join our talent team, focusing on designing, developing, and deploying enterprise-grade Customer Communications Management (CCM) solutions. The ideal candidate will have extensive hands-on experience in building complex document compositions, dynamic logic integration, and multi-channel delivery.

Responsibilities

• Design and develop document templates using SmartCOMM Studio for enterprise client communications.
• Implement business rules, conditional logic, dynamic content suppression, and variable substitution.
• Integrate SmartCOMM templates with core business platforms via XML, XSD, XSLT, and REST APIs.
• Collaborate with Business Analysts and SMEs to translate requirements into publication definitions and resource sets.
• Perform unit testing, defect resolution, and support UAT cycles within defined SLAs.

Mandatory Qualifications Requirements

• 3 to 8 years of overall IT experience with at least 3+ years dedicated to SmartCOMM / Thunderhead development.
• Strong proficiency in XML, XSD, XSLT, and JavaScript for template data mapping and dynamic logic.
• Hands-on experience creating complex compositions (e.g., policy declarations, billing statements, regulatory notices).
• Solid understanding of multi-channel output generation (Print, Web, PDF, Digital).
• Excellent verbal and written communication skills.

Preferred / Supplementary Skills

• Exposure to legacy or adjacent CCM platforms (Adobe LiveCycle, HP Exstream, Quadient Inspire).
• Familiarity with Agile development methodology and Jira/Rally tools.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.