Smashburger Shift Supervisor

About Baximus Onsite SmashBurger North Island LLC

Are you ready to serve a better burger to those who serve our country?

We are opening a brand new Smashburger on September 8th! We’re proud to bring better burgers to the men and women of the U.S. military and their families at NAS Coronado. Serving this community means delivering better service, stronger support, and real teamwork every day.

About the role

As a Team Member at Smashburger, you’ll report to the Restaurant General Manager and play a key role in creating a great experience for our military guests and their families. Whether you're on the grill or at the register, you’ll help us deliver Better Burgers. Better Teams. Better Experiences.

• Lead the Guest Experience - Set the tone for exceptional service by modeling friendly, respectful interactions—whether on the line or on the floor. Guide the team to greet every guest with energy and care.
• Foster a Team-First Culture - Promote a positive, collaborative work environment by communicating clearly, resolving conflicts, and supporting team development during every shift.
• Drive Order Accuracy and Efficiency - Oversee order flow, verify accuracy, and ensure speed of service. Coach team members to upsell effectively and work cohesively under pressure.
• Ensure Guest Satisfaction - Monitor the dining experience—check in with guests, respond to concerns promptly, and ensure each visit exceeds expectations.
• Maintain a Safe, Clean, and Compliant Operation - Enforce all food safety, sanitation, and cleanliness standards. Lead by example and hold the team accountable for maintaining a guest-ready environment.
• Demonstrate Integrity and Accountability - Uphold company policies and lead with honesty and professionalism in all decisions—from shift management to cash handling.
• Lead by Example - Show up on time, in uniform, and with a positive attitude. Set the standard for performance, attitude, and guest focus throughout the shift.

Benefits

• Flexible schedules in a fun, family friendly and in a team environment
• Sick pay accrual
• Smashburger meal discounts
• Paid time off after 1 year of service
• Opportunities for growth and advancement

Qualifications

• Leadership Built Here - Prior experience in food service or leadership is preferred, but not required—we develop strong leaders through hands-on training and support. All supervisors must complete and pass Smashburger’s management training program.
• Minimum Age Requirement - Must be at least 18 years old to serve in a supervisory role.
• Physically Ready to Lead - Able to stand for extended periods, lift up to 50 lbs, and comfortably kneel, bend, twist, and move throughout the shift in a fast-paced environment.
• Handle the Heat & Lead the Pace - Capable of leading in hot kitchen conditions while keeping energy high and operations moving smoothly during busy shifts.
• Reliable and Committed - Must be dependable and available to work a flexible schedule, including nights, weekends, and holidays—leading by example.
• Professional Presence - Maintain a polished and professional appearance at all times in compliance with Smashburger’s uniform standards.
• Base Access Clearance - Must successfully complete the background check process to gain access to Naval Air Station Coronado.

The pay range for this role is:
21 - 21.50 USD per hour(Smashburger North Island)