SMB Account Executive

What's The Role Sell the organization's products and services through direct sales to small & medium businesses. Face-to-face and remote sales to new customers and cross/up/repeat sales to existing customers by delivering sales bids/proposals/presentations and conducting product demonstrations (Direct B2B Sales)

What You'll Do SMB Sales

• Manage selling initiatives to ensure maximum revenue generation and complete customer satisfaction.
• Increase revenue from product and service sales to meet and exceed Business targets.
• Contribute to the setting of and exceeding of Top and Bottom-line objectives for your Customers.
• Ensure the appropriate Credit procedures are followed and receivables are within agreed standards.
• Build and maintain weekly, quarterly annual activity plans with your assigned customers and ensure proper management of information on Salesforce.com.

Account Management

• Manage and implement Customer Care and Selling techniques geared towards maximizing satisfaction of your customer base.
• Improve customer perception of Cable and Wireless Ltd. to ensure continued customer loyalty and retention and to strengthen the company’s image.
• Develop and present customized solutions for business customers to increase revenues and improve customer services.
• Work closely with the corporate Engineers & Technicians to ensure that all customer solutions are installed and completed to ensure complete customer satisfaction.
• Liaise with suppliers & Engineers to devise solutions suitable for local market.
• Develop strategic partnerships in leveraging our business activities.
• Ensure that all customer records including contracts, orders, files and CIS are kept up to date and accurate.
• Ensure that customer audits are carried out monthly.

Knowledge & Experience

• Minimum 3 years B2B or B2C direct sales and field based or telephone cold calling experience.
• Degree in Management/Marketing/Sales or equivalent combination of qualifications and experience.
• Experience in a customer care environment advantageous.
• Working knowledge of CRM and contact management systems, e.g. Salesforce.com.
• An understanding managerial accounting and budgetary analysis.
• Knowledge of functions and operations of the Telecommunications industry.
• Proven track record in achieving sales targets
• Knowledge of the mobile, wireless, fixed voice and data products and service offerings.

Who We Are We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why Join Us Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws