SME - AR Billing

Role & responsibilities

A Senior Associate/SME-Billing is responsible for ensuring accurate daily operational verification, payment readiness, payroll integrity, and compliance with internal and client-based requirements. This position collaborates closely with operations, invoicing, and payroll teams to maintain precise records, support auditing processes, and facilitate timely and accurate compensation for employees and contractors.

US Shift Working Hybrid (8:00 AM EST/PST to 4:00 PM EST/PST)

• Handle billing-related tickets/requests raised by customer through Fuse/other ERP system.
• Prioritize tickets based on urgency, business impact and due dates.
• Review and validate requests related to invoice creation and corrections.
• Update the ticketing system with investigation details, actions taken and resolution.
• Handling in-house pay processing. Ensuring all necessary steps are followed, reducing errors and improving efficiency.
• Manage end-to-end billing/invoicing activities for customers.
• Review contract, invoices, POs, rate card and billing terms.
• SOP creation
• Accurate and timely processing of contractor payments by verifying required documentation, funding status, and necessary approvals.
• Validate billing inputs such as hours, rates, project number, job codes & quantities
• Perform ticket validation and reconciliation with contracts and supporting documents.
• Coordinate with stakeholders and cross functional team for billing related issues.
• Ensure accurate and timely closing of tickets in line with SLA/KPI
• Prepare billing reports
• Month end closing activities
• Ensuring compliance with billing policies, controls and audit requirements.

Preferred candidate profile

• Bachelors Degree: Any Graduate Preferably Business Courses like B.Com, BBA etc.
• Excellent Communication Skills.
• 2-6 years experience in handling Billing activities. Mandatory.
• Strong analytical and critical-thinking skills; ability to combine attention to detail with big picture perspective.
• Abides by company program as well as Federal regulations to ensure regulatory compliance.
• Responds to all requests and communications in a timely and thorough manner