Snowboard Supervisor

Qualifications

• Minimum of four years of snowboard teaching experience.
• Current AASI certification level 1 is required. Level 2 or 3 is highly preferred.
• Advanced snowboarding ability and a strong working knowledge of AASI teaching principles and techniques.
• Ability to communicate effectively with employees, guests, and resort leadership. Strong organizational, decision-making, and problem-solving skills.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to lead instructors, provide constructive feedback, and resolve employee or guest concerns.
• Demonstrated commitment to safety, lesson quality, and guest service.

Position Responsibilities

• Assist with supervising the daily operations of the adult snowboard lesson program.
• Assign snowboard instructors to group and private lessons based on certification, experience, availability, and guest needs.
• Organize lesson groups and ensure that students are placed at the appropriate ability level.
• Monitor lesson workflow, instructor utilization, guest wait times, and the financial productivity of the Snow Sports School.
• Observe lesson quality and provide instructors with coaching, support, and constructive feedback.
• Assist with training, mentoring, evaluating, and developing snowboard instructors.
• Communicate operational information, assignments, and schedule changes to instructors.
• Respond to instructor and guest questions, complaints, and concerns in a timely and professional manner.
• Enforce all safety standards, company policies, and Snow Sports School procedures.
• Coordinate with ski supervisors, children’s program supervisors, guest services, lift operations, and other resort departments.
• Assist instructors and other team members in performing their duties when needed.
• Teach group and private snowboard lessons when assigned or operationally necessary. Perform other duties as assigned by Snow Sports School leadership.

Reporting This position reports to the Snow Sports Director, Assistant Snow Sports Director, and Children’s Programs Manager.

Anyone Interested, Please Contact Alex Samples, Assistant Snow Sports Director

[email protected]

(W): 716-355-4141 ext: 7325

(C): 814-449-8401