SOC Analyst

At Arvato Systems, we are Masters of the Unseen.

We solve complex IT challenges, power seamless Cloud transitions, and keep critical systems running quietly, reliably, globally. With deep industry expertise and a focus on what matters, We Empower Digital Leaders with solutions that stay in the background so their businesses can stay in front. But behind every great system is an even greater team.

We foster a diverse, inclusive culture where people feel valued, supported, and set up to thrive.

And our commitment to sustainability and responsibility is more than words its recognized by SIF, WWF, and Latvia's Inclusion and Diversity Charter.

• Security Monitoring and Response: Perform real-time proactive security monitoring, detection and response to security events and incidents from the various SOC entry channels (SIEM, Tickets, Email and Phone).

• Incident Categorization: Categorize and assist with resolution of incoming security events and raise necessary incidents after a thorough quality check of the event data.

• Incident Analysis: Conduct thorough checklist-based investigation of security events generated by detection mechanisms such as SIEM, IDS/IPS, AV, EDR.

• Incident Escalation: Based on the security incident severity, escalate to service support teams, Tier 2 information security specialists, and/or customer as appropriate to perform further investigation and resolution.

• Incident Resolution: Work independently or closely with Tier 2 and core support, providing adequate information about incidents required for resolution.

• Incident Management: Participate in security incident management and vulnerability management processes.

• Operational Improvements: Recommend enhancements to SOC processes & procedures.

• Documentation: Ensure clear and concise documentation of analyzed security incidents adhering to SOC internal

• University degree in Information Security/ Computer Science/ Information Technology.

• Previous experience in Security Analysts or similar position.

• Broad awareness of cybersecurity events, threats and actors, including trends and emerging systemic risks, MITRE ATT&CK, MITRE DEF3ND.

• Understanding of basic security principles with an understanding of malware, threat.

• Good understanding of Operating Systems, Virtualization technologies, Network Devices, Cloud computing concepts, Web Proxies, Firewalls, Intrusion Detection/Prevention Systems, Antivirus/EDR Systems, Data Loss Prevention, Vulnerability Assessment tools, PCI DSS, ISO 27001.

• Strong understanding of security incident management and response, malware management and vulnerability management processes. Knowledge of TCP/IP Protocols, network analysis, network/security applications and common Internet protocols and applications.

• Demonstratable hands on skills for Microsoft Defender suite, Azure, Sentinel, Splunk.

• Excellent English language knowledge, proficiency in Microsoft Office Applications, case management and ticketing systems.

• Good communication skills, result orientated, high sense of responsibility, preciseness.

• Excellent verbal and written English: Required for communication across our international locations.

• Monthly gross base salary from 2000 to 3700 EUR, depending on your level of expertise

• Hybrid way of working based on your preferences, with access to a cozy office in the center of Riga whenever needed.

• Family-oriented company values and a healthy work-life balance, including 4 additional vacation days, birthday leave, the "Happy Land" space for children in the office, and more.

• Individual development and learning plan, including an annual budget for external training.

• Comprehensive health insurance, including dental and sports coverage.

• Opportunity to work in a trusting and supportive team environment, where your ideas and initiatives are welcomed and encouraged.

• Friendly, multicultural, and collaborative colleagues.

Real impact doesn't need the spotlight - it needs the right people. Like you.

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LinkedIn / Instagram / Facebook : @arvato_systems_latvia

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The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

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Further information on data protection and your rights can be found here.

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