SOC ANALYST / OPERATOR

Job highlights

• Flexibility to work in rotational shifts. Upload Your Resume
• Minimum qualification of a bachelor s degree in any field
• candidates from English medium backgrounds are preferred
• Qualifications Skills (Required)
• a background in commerce is preferred
• . Proficient computer skills

Job Description

• The SOC Analyst/Operator will manage day-to-day operations of the SOC, focusing on monitoring alarms and responding to incidents. Additionally, the role involves conducting risk assessments and preparing risk advisories.

Key Responsibilities

• Monitor alarms for general, restricted, and critical doors, as well as related devices.

• Timely escalation and follow-up of actual and false alarms via emails and phone calls as needed.

• Review CCTV live feeds and recordings, ensuring clarity and proper angles; update trackers and escalate issues to the technical team.

• Monitor adverse events and incidents in India, ensuring prompt escalation to Security Managers.

• Manage emails and calls related to access control, including card printing, issuance, and induction for employees.

• Maintain inventory of access cards, reconcile temporary cards, and manage the printing and issuance of ID cards.

• Keep records for access card forms and temporary card forms, providing weekly reports for audit checks.

• Support on-ground security with access-related queries.

• Assist with administrative tasks as assigned by Global Security management.

• Conduct risk assessments and prepare risk advisories to inform decision-making.

Qualifications Skills (Required)

• Minimum qualification of a bachelor s degree in any field; a background in commerce is preferred.

• Well-organized with strong multitasking abilities.

• Excellent observation skills and ability to perform under pressure.

• Proficient computer skills.

• Fluent in verbal and written English; candidates from English medium backgrounds are preferred.

• Flexibility to work in rotational shifts.

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