SOC Manager

Role Overview We are seeking a highly experienced and technically strong SOC Manager to lead and evolve our Security Operations Center into a mature, engineering-driven, and outcome-focused capability in the AI driven world.

This Role Requires a Hybrid Leader Who Can

• Drive 24x7 SOC operations excellence
• Own SIEM/SOAR engineering & detection lifecycle
• Collaborate closely with Product & Development teams
• Influence platform enhancements through operational intelligence
• Build and mentor high-performing security teams
• Highlight risks and gaps in logging methodologies
• Improve security posture across multi-tenant cloud and on-prem environments

Key Responsibilities

• SOC Operations Leadership & Incident Governance

• Lead 24x7 SOC operations including detection, triage, escalation, containment, and recovery.

• Serve as final escalation point (L3/L4) for complex and high-severity incidents.

• Define and enforce incident response lifecycle aligned with NIST, ISO 27001, and MITRE ATT&CK.

• Ensure adherence to SLA / OLA targets (MTTA, MTTR, containment time).

• Conduct executive-level incident briefings and publish detailed RCA reports.

• Ensure compliance with organizational security policies and audit requirements.

• Oversee case quality assurance and investigation standards.

• SOC Engineering & Detection Engineering

• Own SIEM/SOAR architecture optimization and performance tuning.

• Lead log onboarding strategy (cloud, on-prem, hybrid environments).

• Ensure proper log normalization, parsing, enrichment, and correlation.

• Drive full detection use-case lifecycle:

• Threat modelling

• Use-case creation

• Validation & tuning

• Performance measurement

• Decommissioning of ineffective rules

• Reduce alert fatigue through risk-based alerting, contextual enrichment, and behavioural analytics.

• Implement detection-as-code practices with version-controlled rule management.

• Ensure high ingestion performance and scalable log retention strategies.

• Threat Hunting & Advanced Analysis

• Establish and lead proactive threat hunting programs.

• Map detection coverage against MITRE ATT&CK framework.

• Perform advanced investigations including:

• Packet capture analysis

• Endpoint telemetry analysis

• Log correlation across multiple data sources

• Integrate threat intelligence feeds and manage IOC lifecycle.

• Identify emerging attack patterns and update detection coverage accordingly.

• Product Engineering & Platform Enhancement Ownership

• Act as the primary SOC liaison for Product and Engineering teams.

• Translate operational pain points into structured enhancement requirements.

• Maintain and prioritize a backlog of platform improvements.

• Provide structured feedback on:

• Detection gaps

• Alert noise

• Data ingestion latency

• Query performance issues

• UX inefficiencies impacting analysts

• Participate in sprint planning and architecture discussions and provide inputs for enhancements

• Be part of pilot validation of new features prior to production release.

• Quantify impact of enhancements (false positive & incident reduction %, MTTR improvement, automation coverage growth).

• Client Onboarding & Security Architecture Oversight

• Lead secure onboarding of customers across:

• AWS / Azure / GCP

• On-prem data centers

• Hybrid architectures

• Conduct log gap assessments and telemetry validation.

• Align detection coverage to client risk profiles.

• Participate in customer governance calls and QBRs.

• Provide architectural recommendations to improve customer security posture.

• Team Leadership & Capability Development

• Lead, mentor, and manage L1/L2/L3 analysts.

• Establish skill matrix and structured career progression roadmap.

• Conduct periodic case audits and performance reviews.

• Develop training programs in:

• Advanced detection engineering

• Threat hunting

• Forensics

• Automation

• Drive hiring, onboarding, and succession planning.

• Build a high-performance, accountability-driven culture.

• Metrics, Reporting & Continuous Improvement

• Define and monitor SOC KPIs:

• MTTA / MTTR

• False positive ratio

• Detection accuracy

• Automation coverage

• Incident recurrence rate & reasoning

• Publish monthly executive dashboards.

• Conduct quarterly SOC maturity assessments.

• Drive continuous improvement roadmap aligned with business growth.

Mandatory Technical Skills

• 10–12 years of cybersecurity experience.
• Minimum 4–5 years in SOC Lead / SOC Manager role.
• Strong hands-on experience in at least one SIEM platform:
• Splunk / Sentinel / QRadar / Elastic / AlienVault / DNIF / McAfee ESM.
• Experience implementing SOAR automation.
• Deep understanding of:
• Network security (Firewall, IDS/IPS, WAF)
• EDR/XDR platforms
• Cloud security (AWS, Azure)
• Identity & Access Management
• Strong knowledge of:
• MITRE ATT&CK & Defend
• NIST & NIST IR Framework
• Defense-in-Depth architecture
• Experience with query writing and log analysis on SIEM technologies.

Preferred Technical & Engineering Skills

• Scripting (Python / PowerShell / Bash) would be added advantage.
• Exposure to DevSecOps environments.
• Knowledge of container and Kubernetes, cloud security.
• Data analytics for anomaly detection.
• Familiarity with compliance frameworks:
• ISO 27001
• SOC 2
• PCI-DSS
• HIPAA

Certifications (Preferred)

• CISSP / CISM
• CEH
• CompTIA Security+
• GIAC Certifications (GCIA / GCIH / GCED)
• Cloud Security Certifications (AWS / Azure / GCP/ Oracle)

Leadership Competencies

• Strong executive communication and stakeholder management.
• Ability to manage high-pressure incidents.
• Strategic thinking with operational excellence.
• Engineering mindset with product-oriented thinking.
• Strong documentation and governance discipline.

Work Model

• Mandatory 5-day work from office (Bangalore or Mumbai).
• On-call availability during major incidents or IR situations.

Skills

• Security Incident Response
• Communication Skills
• Collaboration
• Cybersecurity Strategy
• Certifications Management
• Threat Analysis
• Continuous Learning
• Leadership Team Management
• Policy Development