Social Data Management

Responsibilities

1. Operations

• Produce social media data summary reports on a daily, weekly, and monthly basis
• Monitor brand activity across social media and issue alerts on emerging situations
• Track brand-related situations and potential crises closely through social listening tools

2. Management

• Coordinate and manage assigned projects
• Work collaboratively with partners
• Plan and structure team workflows
• Train, review, and control the quality of team reports

3. Qualifications & Skills

• Bachelor's degree in any field

• New graduates are welcome

• Microsoft Excel (Pivot, Condition Formatting, Array Formulas)

• Microsoft PowerPoint

• Power BI (Power Query, DAX, Visualization)

• English (able to read, write, and proofread reports)

• Strong analytical, problem-solving, and decision-making skills

• Good management skills

• Good communication skills

• Team player and flexible at work

• Self-Learning and Growth MIndset

Able to work in shifts; days off may not fall on weekends (assigned by schedule)

• Morning shift: 07:00–16:00
• Evening shift: 15:00–24:00

Preferred Qualifications

• Presentation skill