Social Media Coordinator & Content Creator

Role Overview
Who We Are
John Julian is a British ceramics workshop based in rural Wiltshire, creating luxury porcelain & stoneware pieces for homes, hospitality spaces and design-led projects around the world. Every piece is made in small batches by skilled craftspeople, celebrating the beauty of thoughtful design, traditional making techniques and contemporary British craftsmanship.

As small independent business, we are passionate about preserving heritage skills, creating products that are made to last, and sharing the stories behind our work. From our studio workshops to collaborations with chefs, designers, hotels and retailers, everything we do is rooted in quality, authenticity and attention to detail.

We're looking for a creative and highly motivated Social Media & Content Creator to help bring the John Julian story to life across our digital channels.

About You & The Role

This role will see you creating beautiful, engaging content that reflects the quality, craftsmanship and character of the John Julian brand. You'll be responsible for planning, creating and publishing content across social media, email marketing, website channels and other brand touchpoints.

This is a role requiring creativity, initiative and strong organisational skills. You'll be equally comfortable filming behind-the-scenes content in the workshop, styling and photographing new collections, editing reels, and analysing performance.

You'll have a natural eye for aesthetics and storytelling, understanding how to create content that feels premium, authentic and engaging. You'll be confident working closely with craftspeople, customers, stockists and hospitality partners to uncover stories that showcase the people, processes and products behind the brand.

You will thrive in a varied environment, balancing day-to-day content creation with longer-term campaign planning, product launches and seasonal marketing initiatives.

A collaborative and proactive approach will be at the heart of everything you do as you help strengthen John Julian's position as one of Britain's leading independent ceramics brands.

Key Responsibilities

Content Creation & Storytelling

• Create beautiful and engaging content across Instagram, Facebook, Pinterest and other relevant channels.
• Plan, film and edit reels, videos and photography that showcase craftsmanship, product launches, collections, collaborations and life in the workshop in line with the marketing calendar.
• Write compelling captions & blog content, in line with the John Julian tone of voice.
• Capture and share authentic stories behind our products, makers, customers and creative collaborations.

Social Media & Community Management

• Create the social media plan & upload for approval by Marketing Coordinator and Managing Director.
• Alongside the Marketing Co-ordinator manage the day-to-day running of social media channels.
• Build meaningful engagement with customers, stockists, hospitality partners, designers and industry contacts.
• Monitor trends and identify opportunities to keep content fresh, relevant and aligned with brand values.
• Monitor social media performance and use insights to inform future content decisions in line with the Marketing Co-Ordinator and MD.

Campaign Planning & Marketing Support

• Support the planning and delivery of seasonal campaigns, product launches, sales events and collaborative projects.
• Contribute creative ideas and campaign concepts across digital marketing activities.
• Assist with content creation for email marketing and website updates.
• Work closely with the wider team to ensure brand consistency across all customer touchpoints.

Marketing, Brand & Creative Development

• Maintain and champion John Julian's visual identity and premium brand positioning.
• Create marketing collateral inline with Marketing Coordinator and Business Development Coordinator.
• Support styling, art direction and content planning for photography and video shoots.
• Keep informed about developments in design, interiors, hospitality, craft and luxury retail.
• Contribute ideas that help strengthen brand awareness, customer engagement and sales growth.

Essential Skills & Experience

• Strong photography, videography and editing skills.
• Experience creating reels and short-form video content.
• Excellent copywriting and storytelling abilities.
• Strong visual awareness with an eye for design, composition and styling.
• Confident working independently and managing multiple projects simultaneously.
• Experience using social media analytics and performance reporting.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills.
• A genuine interest in British craftsmanship, design, interiors, food, hospitality and luxury brands.

Desirable Skills & Experience

• Minimum two years' experience creating content and managing social media channels.
• Experience working with premium, design-led, luxury or lifestyle brands.
• Knowledge of email marketing platforms and content management systems.
• Experience using Canva, Adobe Creative Suite or similar creative tools.
• Experience in product photography and styling.
• Understanding of e-commerce and digital marketing best practice.
• Experience working with retailers, hospitality businesses or creative partners.

What We Offer

• The opportunity to work with a respected British heritage brand.
• A creative and supportive team environment.
• Hands-on involvement across all areas of marketing and brand development.
• The chance to help shape the future growth of an independent British maker.
• Staff discount on John Julian products.

Pay: £15.00-£19.00 per hour

Expected hours: 15.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person