Social Media Coordinator/Project Manager

TWNTY Creative | Part-Time

TWNTY Creative is a social media and content creation agency working with restaurants, hotels, bars, and hospitality brands. We’re looking for an organized, proactive Social Media Coordinator to support our clients and help grow the agency.

You’ll work closely with our founder, social media manager, and video editor across social media execution, community management, project coordination, and new-client outreach.

What you’ll do

New-client outreach

• Research prospective hospitality clients that fit TWNTY’s services and creative approach.
• Build and maintain a prospect list with relevant contacts and outreach status.
• Draft and send personalized outreach using approved messaging.
• Track responses, follow up, and schedule discovery calls for our founder.
• Prepare prospect briefs and support proposal follow-ups and onboarding.

Social media and community management

• Manage comments and DMs in each client’s brand voice.
• Respond to routine questions and escalate customer concerns, partnership inquiries, and decisions requiring approval.
• Support content scheduling and publishing, checking captions, tags, links, and approved assets.
• Gather metrics for monthly reporting.
• Assist with influencer outreach, booking confirmations, and follow-ups.

Project and production coordination

• Keep Asana updated with deadlines, owners, and next steps.
• Collect client assets, follow up on approvals, and organize feedback.
• Coordinate shoot logistics, including dates, locations, products, and talent.
• Track editing deadlines and keep content files organized.
• Support client onboarding, meeting agendas, and action items.

Who you are

• Highly organized and comfortable supporting several brands at once.
• A strong writer who can adapt to different brand voices and write thoughtful, personalized outreach.
• Confident researching businesses, identifying contacts, and following up professionally.
• Familiar with Instagram, Facebook, and social media publishing tools.
• Comfortable using Asana, Google Drive, and Dropbox—or quick to learn.
• Proactive about spotting missing details and communicating blockers.
• Interested in hospitality, food, culture, and brand building.
• Experienced in social media support, community management, outreach, or project coordination. Agency or hospitality experience is a plus.

What success looks like

Client communities receive thoughtful responses, content and approvals stay on schedule, and consistent outreach creates qualified conversations with potential clients. Our founder leads discovery calls, pricing, and final scope decisions.

Schedule

Part-time, with agreed working hours and community management coverage windows. Please include your availability and any weekend availability.

To apply

Send your résumé or a brief introduction, relevant work examples, availability, and expected hourly rate to [email protected].

Include an example of personalized outreach you’ve written and a brief description of how you stay organized across multiple projects.

Pay: $400.00 - $600.00 per week

Work Location: Hybrid remote in Miami, FL 33137