Social Service Assistant

• Assist with the planning and implementation of outreach events and activities to raise awareness of dementia and mental health in the community.
• Engage the beneficiaries through preventive activities and programmes in an individual or group-based setting targeting their holistic health and well-being to promote mental wellness and social connectivity.
• Conduct case monitoring to support clients’ conditions / progress and provide basic emotional support
• Assist in coordinating outreach events and provide logistical / operational support to ensure the smooth organisation of these events
• Promote, coordinate and conduct meaningful health and social activities to consistently engage clients and caregivers
• Support in the planning and organisation of structured preventive activities and/or outreach programmes for the community, those at risk of mental health/dementia conditions and caregivers
• Provide basic mental health information to the public and caregivers
• Conduct home visits and follow-up calls to monitor client’s conditions / progress, provide basic emotional support, cognitive stimulation activities and escalate cases for support as necessary
• Document and track client’s participation in outreach and activities, and assist in collation of statistics for submission to stakeholders 7. Perform administrative duties for programme / department, such as attending to information & referrals, ensure client’s data is updated monthly, etc
• Support in programme development, monitor trends and issues relating to dementia/mental health services and needs of clients and their families
• Extend support by contributing to different projects and committees from time to time, as and when required

Requirements

• NITEC in Community Care & Social Service and/or Diploma in Social Service

• Preferably 2 years of experience in community / eldercare sector

• Basic functional knowledge in use of computer and Microsoft skills

• Experience in outreach or running programmes will be advantageous

• Cheerful and empathetic with strong passion to serve the elderly

• Good communication skills, interpersonal skills, customer service skills and language proficiency