Social Service Coordinator- Riverview Towers

Social Services Coordinator (Bilingual) - Senior/Older Adults

Riverview Towers Apartments

130 Dr. Martin Luther King Blvd.

Camden, NJ 08103

Department: Impact and Service Delivery
Reports to: Regional Associate Director

Hours: 9:00am-5:00pm Monday through Friday

Pay: $22.00-$24.00 per hour

Job Summary:

To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.

Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Occupational Wellness and Stability, and Social and Community Engagement

Supervisory Responsibilities:

• None

Duties/ Responsibilities:

• Facilitate or coordinate the following programs, activities and social services for senior citizens and people with disabilities, utilizing community resources and agencies:

o Appropriate health and wellness programs and other educational programs to promote physical and mental health, and generate a sense of well-being.

o Occupational Wellness and financial literacy to promote economic stability and self-sufficiency including technical/computer skills programs

o Assist with case management needs to enable the seniors to age in place and provide assistance with people with disabilities.

o Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities

o Facilitate educational programs for senior residents utilizing community resources and agencies- including planning and teaching curriculum.

o Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities

o Additional programs and services based on community needs and compliance

• Engage and develop community partnerships and/or volunteers to facilitate or support any required programming

• Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources

• Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks

• Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made

• Daily use of data systems to track case management progress, demographic information, and monthly program attendance

• Publish and distribute monthly community newsletters and calendars to all residents door-to-door

• Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements

• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections

Manage, track, and use site budget by following BT financial procedures Provide technical assistance to resident associations (if applicable)

• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided

• Flexibility to occasionally work evenings and/or weekends to accommodate special events

• Perform other duties as assigned by Better Tomorrows’ manager.

Required Skills/Abilities:

• Proficiency in Google Workspace, Microsoft Office Suite, and general computer software

• Strong written and verbal communication skills

• Project Planning Skills and Knowledge

• Ability to work independently and manage priorities effectively

• Knowledge of ETO or similar database experience preferred

• Must be bilingual in English and Spanish

Education and Experience:

• Minimum one (1) to three (3) years’ work experience in Social Services or related field

• High School Diploma/GED required. Bachelor’s degree in Social Work, Education, or related field is preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 25 pounds at times

Benefits:

• Comprehensive Health Coverage - Full medical, dental, and vision insurance for you and your dependents.
• Retirement Savings - A 401k plan with a company match to help you plan for your future.
• Generous paid time off - Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays
• Employer-Paid Basic Life Insurance (1x annual salary - max $50k)
• Life Insurance and Disability Insurance