Social Services Coordinator

Position Summary:

Reporting to Administrator, the incumbent will be responsible for relating to the residents and their families in the facility. He/she will perform the role of counselor and case manager. He/she will assist in conducting psychosocial assessments, counseling, coordinating admissions and discharges, and organizing support groups and educational programs for residents and families. Working with the Activation Supervisor, the incumbent will also develop and support volunteer and pastoral services.

Main Duties:

• Establish policies, procedures, and objectives for the Social Services Department.
• Conduct social work assessments and tests for cognition of all residents.
• Assist in creating suitable physical, social, and spiritual environments for new and current residents.
• Links residents and families with community services, in order to provide a network of support
• Provide advocacy where the resident/family is unable to do so in the role of a client representative.
• Provide counseling services and crisis intervention.
• Work closely with the interdisciplinary team to provide support to staff, residents, and family regarding the resident care, programs and services..
• Liaisons with Home and Community Care and other healthcare organizations on admission, placement and/or discharge.
• Support the Activation Supervisor to plan programs and activities for residents.
• Chair in Interdisciplinary Committee meetings and care conference and take follow-up actions as required.
• Assist the Resident Council and Family Council.
• Participate in the recruitment, orientation, training, supervision and recognition of volunteers.
• Act as support in the planning, developing, and managing of community services and outreach programs.
• Investigate and report complaints or concerns from residents/families.
• Prepare reports, surveys, and monthly audits for Social Services.
• Other duties as assigned from time to time.

Qualifications:

• A post-secondary diploma in Social Service Work or equivalent education or work experience. BSW or MSW preferred.
• Current and valid registration with the Ontario College of Social Workers and Social Service Workers.
• Knowledge of gerontology, responsive behaviors, mental health and Long-Term Care preferred.
• Excellent interpersonal, communication and organizational skills.
• Demonstrated family, group, and crisis intervention counseling skills.
• Strong consultation skills and flexible to respond to the needs of others.
• Ability to work independently without supervision and as a member of an interdisciplinary team.
• Able to work flexible hours including evenings and weekends.
• Proficiency in both English and Chinese.

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Note: We thank all candidates for their interests. However, only those selected for interviews will be contacted. No telephone calls please.

Disclaimer: Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.