SOCIAL SVC MANAGER

• Demonstrates an awareness of, a respect for, and attention to the diversity of the people with

whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that

is reflected in attitudes, behavior and services.

• Assists short term and long term residents and their families in adjusting to their illness, by dealing

with life changes, grief, loss, placement, and depression through counseling and developing

resident centered care plans with other members of the Interdisciplinary care team.

• Assists with advanced directive planning in collaboration with nursing and medical services.
• Responds to resident and family needs by advocating on behalf of the resident any wishes that are

presented. Attends appropriate facility meetings on behalf of the residents such as Care plan

meetings, Welcome meetings, Medicare meetings, etc.; protects the residents from abuse, neglect

and misappropriation of property.

• Completes documentation per federal and state guidelines and sends required documentation to

appropriate agencies and physicians.

• Assists in ensuring accuracy in census, collaborating with nurse liaison on prospective residents,

touring prospective residents/families, and conducting PASAAR screens when appropriate. Meets

and welcomes new residents to facility.

• Educates residents and families regarding financial needs, monitors and assists with insurance

verification and transitions of payment options, issues Medicare A & B non-coverage cut letters

and collaborates with the business office for issues related to payment.

• Assists with orientation of new employees as it relates to resident rights.

Qualifications Job Description 2016

• Must possess a college degree.
• Bachelors in Social Work preferred.
• 2 Years’ experience in a long term care facility.
• LSW, BSW in the state of Massachusetts
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors,

government agencies/personnel and the general public.

• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle

residents based on whatever maturity level at which they are currently functioning.

• Must be able to relate information concerning a resident's condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.