Social Work Associate

Why Join Us?

At NHGP, we foster a supportive environment where you can grow and contribute to the well-being of our community. Join us in making a difference!

Join Our Team as a Social Work Assistant!

Are you eager to support patients and make a difference in their lives? Join us at the National Healthcare Group Polyclinics (NHGP) as a Social Work Assistant!

Principal Responsibilities:

• Conduct phone screenings to collect biodata and gather social information for medical social workers. Contact patients for appointment reminders and rescheduling.
• Accompany medical social workers on field visits or conduct them independently.
• Timely completion of case recordings.
• Liaise with external agencies .
• Transcribe applications onto online referral systems.
• Monitor and follow up on referral statuses.
• Handle external correspondences.
• Attend to Medical Social Services enquiry emails.
• Maintain work statistics and perform clerical duties.

Skills Crucial to Success in This Role:

• Diligent, flexible, and resourceful
• Service-oriented with excellent interpersonal skills
• Team player with independent work capability
• Patient-focused with a desire to make a difference
• Proficient in computer skills and Microsoft Office
• Thrives in a fast-paced environment

Preferred Qualifications:

• Minimum 1 year of relevant experience in social services or healthcare is preferred
• GCE ‘A’ or ‘O’ Level with passes in English and Mathematics
• Certificate/Diploma in community and social services or equivalent preferred