Social Work Associate / Programme Assistant (Children's Programmes)

Department: Family Services / Children's Programmes
Employment Type: 1-Year Contract and Convertible to Permanent

Working hours:

·       Monday/ Wednesday / Friday: 830am to 1730pm

·       Tuesday/ Thursday: 12pm to 2100pm

·       Fortnightly Saturday: 830am to 1230pm (Fixed time off is on Monday afternoon)

About the role

The Social Work Associate / Programme Assistant supports the planning, coordination, and delivery of children's programmes, with a primary focus on THRIVE, our structured after-school learning and developmental support programme, and Club Explore, our developmental programme for the children. The role works closely with programme staff, volunteers, children, and families to ensure safe, engaging, and effective programme experiences.

Key Responsibilities

Programme Delivery & Child Engagement

• Support the implementation of children's programmes according to approved plans and schedules.
• Prepare programme materials, attendance records, resources, and activity logistics.
• Facilitate learning and developmental activities under supervision.
• Build positive and supportive relationships with children.
• Support positive behaviour management and group engagement during programme sessions.
• Observe participant progress and communicate concerns to supervisors appropriately.

Academic & Developmental Support

• Assist children with homework, learning activities, and academic engagement.
• Monitor attendance, participation, and progress.
• Maintain records and documentation related to learning support and programme outcomes.
• Help identify children who may require additional support and escalate concerns when necessary.

Volunteer Support

• Coordinate volunteer attendance and deployment for programme activities.
• Prepare materials and logistical arrangements for volunteers.
• Provide operational support, briefings, and guidance on programme procedures.
• Support a positive volunteer experience through timely communication and follow-up.

Programme Administration & Documentation

• Maintain accurate attendance, consent, evaluation, and programme records.
• Support data collection, reporting requirements, and funding documentation.
• Ensure proper filing and timely submission of programme documents.
• Escalate documentation issues, operational risks, or safeguarding concerns promptly.

Teamwork & Professional Development

• Participate actively in supervision, training, and team meetings.
• Support organisation-wide events and cross-programme activities.
• Demonstrate initiative, accountability, and continuous learning.
• Contribute positively to a child-safe and collaborative work culture.

About you

• Diploma in Social Work, Community Development, Psychology, Early Childhood, Education, Youth Work, or a related field.
• Fresh graduates are welcome to apply.
• Relevant experience working with children, youth, volunteers, or community programmes will be an advantage.
• Genuine passion for supporting children and families.
• Strong interpersonal and communication skills.
• Ability to engage children and work effectively with volunteers.
• Organised and detail-oriented with good administrative skills.
• Able to work independently while recognizing when to seek guidance.
• Comfortable using basic Microsoft Office applications and maintaining records.
• Commitment to safeguarding and child-centered practice.

About us

We believe in strengthening children, families, and communities through meaningful programmes and supportive relationships.

Benefits

• Meaningful work that directly impacts children and families.
• Opportunities for professional growth and supervision.
• Exposure to programme development, community work, and social service practice.
• Supportive team environment committed to learning and development.
• Training and professional development opportunities.