Social Work Coordinator (Youth Connect Associate) - Contract

Company description:

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 864-bed hospital is a referral centre providing tertiary services to manage high-risk conditions in women and children.

A team of about 500 specialists adopt a compassionate, multi-disciplinary and holistic approach to treatment, and harness the latest medical innovations and technology to deliver the best medical care possible.

As an Academic Medical Centre, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it achieves world-class clinical leadership. KKH is a major teaching hospital for Duke-NUS Graduate Medical School, Yong Loo Lin School of Medicine and Lee Kong Chian School of Medicine. The hospital also runs the largest specialist training programme for Obstetrics and Gynaecology and Paediatrics in Singapore.

As we continually raise the bar on clinical excellence, we are sensitive to our patients' needs for a pleasant hospital experience - one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job description:

We are seeking highly motivated and compassionate Social Work Coordinators to join our team for the Youth Connect Programme. You will play a pivotal role in Children's Emergency and Specialist Outpatient Clinics, in providing holistic psychosocial care for patients, in tandem with medical care. You will bridge the service gap between healthcare and community care settings. As a member of our dynamic and dedicated team, you will have the opportunity to work directly with specialist doctors, nurses, psychologists and social workers in healthcare teams, schools and social service agencies in the community to support the overall well-being and development of young people.

Your main responsibilities are to:

• Engage adolescent patients and caregivers at Children's Emergency, Specialist Outpatient Clinics and/or Inpatient Wards.
• Conduct psychosocial assessments and formulate care plans collaboratively with adolescent patients, their caregivers, their healthcare providers and psychosocial support services in the community.
• Ensure accurate and up-to-date reports, documentation and data input as part of patient care.
• Harness relevant self-help resources for effective psychoeducation and psychosocial support for patients and caregivers.
• Conduct informative talks on Youth Connect Programme to internal and external stakeholders, where required.
• Facilitate closed-looped care coordination between relevant agencies and hospital services to ensure that patients' psychosocial and medical needs are concurrently met.

We are looking for candidates with:

• Higher NITEC/NITEC/GCE ‘O'/'N'/‘A' Level with 8 years of relevant working experience, e.g. in education, counselling, pastoral care, social services.
• Diploma in Social Work from NYP/WSQ Diploma in Social Service from SSI/SSI Higher Diploma in Social Service would be an advantage.
• A strong sense of purpose in making a positive impact on the lives of young people.
• An aptitude for engaging and building rapport with youths.
• Good interpersonal skills to engage and communicate effectively with youths, caregivers, medical teams, community partners etc.
• Ability to multitask in a fast-paced environment to manage concurrent tasks and deadlines.
• A highly driven, inquiring and resourceful mindset, that relishes the challenge of pioneering work and problem solving in a ground-breaking programme.
• A disposition that is resilient, independent, trustworthy and mature, yet empathetic, non-judgmental, and youthful at heart.
• A humble learning attitude that values the opportunities to participate in training and professional development.
• Possess a minimum proficiency in Microsoft Office applications.