PURPOSE AND****SCOPE:

Supports the mission, core values and customer service of Home Dialysis Services LLC (HDS).

Adheres to the Home Dialysis Services Policies and Procedures and Compliance Program including all state and federal regulatory requirements.

The Social Worker provides Social Services to patients to maximize the patients’ well-being and improve outcomes. Also works as part of an Interdisciplinary Team to maximize patient care and support the company to meet those goals of the QAPI activities.

PRIMARY DUTIES / ACTIVITIES:

• Conduct assessments and devise plans of care to help improve adjustment to dialysis
• Assist with home management in conjunction with the Inter-Disciplinary Team (IDT)
• Communicate effectively with the IDT about patient issues, intervention and goals
• Consult with doctors, therapists and medical professionals
• Work with admissions to ensure insurance issues are addressed
• Actively participate in activities that elevate clinical outcomes throughout the QAPI process
• Work with Crown web for submission of data
• Participate in individual & group projects as directed by management
• Other duties, as assigned

CUSTOMER****SERVICE:

• Responsible for supporting the values and customer service standards of HDS.
• Accountable for outstanding customer service to all staff, clients and vendors
• Develops and maintains effective relationships through effective and timely communication.
• Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

EXPERIENCE AND REQUIRED SKILLS:

• Must be PC proficient and able to thrive in a fast-paced setting; experience in Microsoft Office Suite: Outlook, Word and Excel a must;
• Good presentation & communication skills
• Must be productive & resourceful with the ability to meet deadlines

OTHER QUALIFICATIONS

• Must be a self-starter who can work independently yet function in a highly collaborative, fast-paced team environment.
• Ability to multi-task, work under pressure and meet deadlines effectively
• Excellent written and oral communication skills
• Strong data entry, organizational and interpersonal skills
• High integrity, team player with patient service focus and flexibility

EDUCATION:

• Minimum 1 year of experience working as a renal social worker
• Masters of Social Work, required
• Licensed Social Worker (LSW) required

Medical Plans:

• Two PPO Plans (Preferred Provider Organization)
• HSA Plan (Health Savings Account)
  • A plan that allows you to set aside pre-tax money for medical expenses.

Additional Benefits:

1. Dental Plans (Two options available)

2. Vision Plan

3. Basic Life Insurance

4. Critical Illness Insurance

5. Accident Insurance

6. Hospital Indemnity Insurance

7. Long-Term Disability

Company-Sponsored Plans:

• Basic Life Insurance
• Short-Term Disability Insurance

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work and interaction with prospective and current clients. The position requires travel between assigned facilities and various locations. Travel to scheduled staff meetings may be required.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. The work environment is also characteristic of a dialysis center or a patient’s home and as such the employee may be exposed to infectious and contagious diseases/ materials.