Social Workers/Support Coordinator

About the role

Disability Support Link is seeking experienced Social Workers/Support Coordinators to join our growing team across Melbourne and Regional Victoria (Geelong, Ballarat and Bendigo). This is a Work from Home contract position that plays a vital role in our mission to empower individuals with disabilities and support needs. As a Social Worker/Support Coordinator, you will be at the forefront of delivering person-centered support coordination services, helping clients navigate complex systems, access resources, and achieve their personal goals. This role is fundamental to our organisation's commitment to improving quality of life and promoting independence for the vulnerable populations we serve.

Key responsibilities

• Conduct comprehensive assessments of Participant's needs, circumstances, and goals to develop individualised support plans
• Coordinate and facilitate access to community services, health care, housing, employment, and other relevant support services
• Provide proactive support, counselling, and advocacy to participants and their families
• Develop and maintain strong relationships with service providers, government agencies, and community organisations to ensure seamless service coordination
• Monitor and review progress against support plan objectives, making adjustments as required
• Maintain detailed and accurate case notes and documentation in compliance with relevant legislation and organisational policies
• Prepare reports and recommendations for case conferences, tribunal hearings, and other formal proceedings
• Provide crisis intervention and emergency support when required
• Provide inclusive and ethical service respecting Participant's Choice and Control
• Participate in professional development activities and contribute to a culture of continuous improvement

What we're looking for

• Tertiary qualification in Social Work, Community Services, Mental Health, Disability Support, or related field
• Current professional registration or accreditation with relevant regulatory bodies where applicable
• Minimum 1-2 years' experience in aged care, disability support, community services, or related social services environment
• Strong knowledge of the National Disability Insurance Scheme (NDIS), relevant rules and legislation
• Demonstrated ability to work with diverse client groups including people with disabilities, older adults, and vulnerable populations
• Excellent communication, interpersonal, and active listening skills
• Strong work ethics and time management abilities with capacity to manage multiple cases simultaneously
• Proficiency in case management systems and Microsoft Office applications
• Current understanding of safeguarding, privacy, and confidentiality principles
• A compassionate, non-judgemental approach with genuine commitment to client empowerment and independence
• Ability to work both independently and collaboratively within a team environment
• Valid Driver's License, own car, home office set up and ABN

What we offer

At Disability Support Link, we value our team members and are committed to creating a supportive, inclusive workplace. We offer:

• Competitive contract rates 70/30 split
• Flexible work from home arrangements to support work-life balance
• Access to professional development and training opportunities
• Comprehensive induction and ongoing supervision to ensure your success in the role
• Welcoming, collaborative team environment that values diversity and mutual support
• The opportunity to make a meaningful difference in the lives of vulnerable individuals and families

About us

Disability Support Link is a NDIS Registered organisation dedicated to providing high-quality, person-centered support services to NDIS participants across Victoria. Our mission is to empower individuals to live fulfilling, independent lives and actively participate in their communities. We are committed to advocating for social justice, accessibility, and inclusion whilst upholding the rights, dignity, and choices of all people we support. With a talented team of dedicated professionals, we work collaboratively to create positive, lasting change in the lives of our clients and their families. We pride ourselves on fostering a culture of respect, accountability, and continuous improvement.

Apply now

If you are a passionate, qualified Social Worker or Support Coordinator looking for a meaningful contract opportunity with Disability Support Link, we would like to hear from you. Please submit your CV, cover letter, and contact details through our application portal. For any queries regarding this position, please contact on [0424 154 786](tel:0424 154 786) at your earliest convenience.