Soft Services Manager

Recruiter: Telebest

Job Ref: 544480

Date posted: Thursday, August 6, 2026

Location: Sandton, South Africa

SUMMARY: POSITION INFO: Seeking a Facilities Manager (Soft Services) for our client based in Woodmead, Gauteng Diploma or Degree in Hospitality / Facilities Management Minimum 8 years' experience in Facilities Management, Soft Services, Hospitality, Property Management or a related operational environment 3 - 5 years' experience in a supervisory or management role overseeing soft services operations. Proven experience managing the following services: Cleaning and Hygiene services Landscaping and Grounds maintenance Indoor plants Reception Management Stock management Waste management Pest control Helpdesk, Call centre Moves and Churns Space Management Experience managing service providers and subcontractors within a contracted services environment Experience in budget preparation, cost control and financial management Experience managing projects, mobilisations and service improvement initiatives Experience in Client relationship management and achieving contractual KPIs and SLAs Experience in workforce planning, scheduling and performance management Experience working with CAFM, ERP or Facilities Management systems advantageous