Software Developer/Engineer (IT)

About the Group

Become part of our success story!

A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion and talents of its employees.

As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.

SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.

If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!

About the role

**Multiple positions are available for this role**

We are looking for a goal-oriented Software Developer/Engineer with strong time management skills, the ability to meet project deadlines and can work independently. The ideal candidate must be able to explain complex software issues into clear and actionable solutions, while adhering to best practices. A strong focus on customer experience, system scalability, and end-user value will be key to success in this role.

Key Responsibilities

• Develop and provide software solutions and technical support services for warehouse automation solutions across the Software & Integration and Customer Service and Support (CSS) departments.
• Provide ramp-up support aligned with customer operational requirements as part of the overall project implementation and delivery.
• Serve as a Level 3 Support Engineer on a 24/7 roster basis for at least 10 weeks per year, ensuring timely and effective WAMAS technical support for production environments in accordance with defined SLAs and on-call procedures.
• Provide Level 3 technical support for newly established sites and sites undergoing major retrofits or system upgrades.
• Train and mentor CSS Support Engineers to strengthen the team’s capability in delivering Level 2 support services.
• Identify opportunities for system enhancements, functionality improvements, and software fixes, and coordinate their implementation.
• Deliver minor enhancements, configuration updates, and code modifications.
• Conduct release testing for application updates and patches, including coordination of User Acceptance Testing (UAT).
• Deploy software patches and updates to customer environments as required.
• Collaborate with cross-functional teams to ensure smooth project execution and operational stability.
• Travel within the APAC region as required to support project delivery, commissioning, and customer-related activities.

About you

• Bachelor’s degree in Engineering, Computer Science, or an equivalent qualification.
• Strong written and spoken English communication skills.
• Strong analytical, troubleshooting, and root-cause analysis skills.
• Knowledge of JSON/REST, database administration, PLC communication, Alfresco & SharePoint, Confluence and server setup.
• Strong experience in Java, HTML, CSS, SQL, Oracle Database, Unix, and networking concepts.
• Familiarity with Waterfall or Agile methodologies.
• Knowledge and experience in warehouse management systems, logistics operations, and warehouse automation processes will be advantageous.
• Ability to design, develop, test, and support software solutions based on customer requirements.
• Experience in customer site commissioning, testing, and technical support.
• Able to collaborate with local and global teams and communicate technical concepts effectively.

What we offer

• MNC exposure
• Reputable employer in the intralogistics industry
• Ability to work with colleagues from diverse backgrounds
• 5-day work week with hybrid work arrangements
• Additional allowance
• 13th month AWS with performance bonus
• Overseas trainings / assignments
• Insurance and healthcare
• Great career development opportunities
• Quarterly get togethers for team bonding
• Annual team building activities
• Other attractive benefits