Software Development Advisor

Job highlights

• Location: Any clients Location . Work Type: Hybrid . Job Type: Full Time
• Rotational Shift/ On call requirement is required in future. . Lead the team and clarify their technical queries on Mainframe technologies. . Primary Skills: COBOL / JCL,SQL,DB2,IBM WebSphere MQ.
• Working with the clients processes (incident,requirement,problem,change management). . .

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.

Position: Software Development Advisor

Location: Any clients Location

Work Type: Hybrid

Job Type: Full Time

• Must possess hands-on experience working in an application production support/application development environment.
• They must also possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve applications tickets.
• Provide 2nd and 3rd level support for critical and non-critical production applications support for a large automotive company.
• The role is to maintain, control and support the applications on the production lines.
• Technical support and maintenance activities for the applications.

Daily tasks to be performed:

• Working with the clients processes (incident, requirement, problem, change management).

• Communicating and working closely with the users and the client.

• Daily meetings with the team, occasional meetings with the client.

• Problem analysis and documentation.

• Performing root cause analysis.

• Source code analysis.

• Creating bug fix, releases and upgrades for the applications.

• Occasionally configuring and optimizing the application and infrastructure.

• Responsible for monitoring and responding to open tickets submitted through an incident management system.

• Troubleshoot and escalate alerts that cannot be resolved to appropriate section.

• Prioritize and handle service requests and incidents.

• Progress issues and provide relevant information for troubleshooting or for clarification.

• Identify opportunities for process improvement and contribute to departmental initiatives.

• Responsible for improving and documenting the technical processes around application support (using Confluence).

• Work collaboratively with Account Managers on change requests, managing issues and establishing priorities.

• Handle late night and weekend emergency support on as required.

• Resolve system problems during non-business hours or backlogs by providing off-hours support as needed.

• Ensure the performance of daily health checks of the applications, scripts, and infrastructure by support team.

• Develop scripts works with team to automate repeatable manual tasks.

• Responsible for troubleshooting and resolving application.

• Rotational Shift/ On call requirement is required in future.

• Lead the team and clarify their technical queries on Mainframe technologies.

• Primary Skills: COBOL/JCL, SQL, DB2, IBM WebSphere MQ

• Secondary Skills: IMS DB

Language :-

• German (Optional).
• Good to know to read, write and speak in German language.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.