Software Development Project Manager

Overall purpose of Role:
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• Define clients’ project goals, scope, timelines and resource needs.
• Track progress, assign tasks, manage budget and ensure quality standards.
• Identify and mitigate risks.
• Act as link between client, developers and business stakeholders.

Main Duties and Key Responsibilities:
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• Keep the client updated.
• Chase the client for responses to ticket updates on Zendesk.
• Chase the client for assets for projects.
• Have meetings/calls with clients to discuss Zendesk bug issues in greater detail. And then raise with the team to enable them to continue their investigations.
• Discuss/present new feature requests.
• Check development effort and confirm with the client to ensure approval.
• Reviewing functionality during development with the client.
• Ensuring new requirements from meetings with the client are being raised with the development team.
• Manage project initiation/ideation meetings with clients.
• Respond to clients queries and action client requests.
• Manage demo’s throughout development to ensure requirements are met.
• Facilitate post-story huddles with Developers and Testers to review development.
• Assist with Member Portal & Admin Portal deployment.
• Assist with Member Portal & Admin Portal deployments.
• Handle requirement scoping.
• Present new redesign ideas to the client.
• Write Jira tickets to accommodate new design ideas.
• Test project platforms and raise issues with testers and Jira tickets, as necessary.
• Raise High, Urgent & Critical priority issues with the team as appropriate.
• Reach out to suppliers regarding issues raised by clients.
• Create sprints for development tasks to ensure project deadlines are met.
• Create personal project tracker spreadsheets to estimate length of projects.
• Attend morning standup with the team and run some as appropriate.
• Review teams workload.
• Have pre-story huddles with developers before development starts.
• Coordinate the teams calls that are highlighted in the standups and join when necessary.
• Create Admin accounts as per the clients request, testing that the account works, and inform users and clients accordingly.
• Action, update and close Zendesk tickets.
• Prepare business analytics as required.

Skills, knowledge and experience required including any necessary qualifications

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• Computer Science Degree (desirable)
• Good organisational and time management skills.
• An understanding of the Software Development Life Cycle and project management fundamentals.
• Good communication (verbal and written) and interpersonal skills.
• Familiar with project management tasks and methodologies.
• Experience in IT environments, understanding of software development and implementation, cloud migrations, infrastructure upgrades or roll outs.

Work Remotely

• No

Office Locations:

• Main office: 180 Strand, Temple, London WC2R 1EA
• Offsite (occasional visits): Reading Enterprise Centre, Earley Gate, Reading, RG6 6BU.

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company pension

Experience:

• Project coordination/management of software development: 3 years (required)

Work Location: In person